Senior Support Worker

Bright Futures; Greater Manchester; On-site; GBP 31,000 - 33,000; Full time

Job summary

A residential care service in Greater Manchester seeks a dedicated Senior Adult Care Worker. In this role, you will lead a support team to help residents adapt to their new home, while also managing daily operations and ensuring compliance with care standards. Candidates should possess a Level 4 Diploma in Children, Young People & Families and have experience in a supervisory capacity. Benefits include a competitive salary, healthcare cashback incentives, and opportunities for professional growth.

Benefits

Healthcare Cashback

Referral rewards up to £2000

Employee of the Month awards

Free Meals on Shift

Life Assurance Policy

Cycle to Work Scheme

Qualifications

• Experience in a care role, particularly in a supervisory capacity.
• Commitment to the continuous improvement of care and team dynamics.
• Possession of a Full UK Driving Licence is preferred.

Responsibilities

• Lead and motivate the care team during each shift.
• Coordinate daily operations and ensure compliance with policies.
• Manage staffing levels and oversee documentation.

Skills

Teamwork

Communication skills

Resilience

Proactive mindset

Person-centred care

Education

Level 2 Adult Care Worker Qualification

Level 4 Diploma – Children, Young People & Families Practitioner

Job description

Job Role

St James is our brand-new residential care home based in Orrell in Wigan. As part of the support team here, you will play a fundamental part of helping the people we support to settle in their new home.

You will get to know each of the 4 people we will support, find out their interests and help them with any anxieties as they transition into their new home.

This will be a huge period of change and may be challenging for some of the people we support. You will be a safe and reassuring presence for them, offering comfort, familiarity and encouragement at a time when it is most needed.

Once the people we support are settled into their new environment, you will continue to support them with their own personal interests. Whether this be swimming, going on long walks or in‑house activities, you will be there to help them to achieve their own personal goals.

Responsibilities

• Lead, motivate and support the team during each shift, promoting a positive culture and acting as a professional role model.
• Coordinate daily operations, including plans, activities, appointments and budgets, ensuring the smooth and efficient running of the shift.
• Oversee and complete all required documentation, digital logs and audits, reviewing and signing off records completed by the team.
• Maintain safety and compliance by escalating health and safety concerns, monitoring medication procedures and ensuring policies are followed.
• Manage staffing levels across the shift, redeploying where needed and collaborating with other sites to ensure adequate cover.
• Ensure accurate reporting and follow‑up of incidents, behaviour logs, safeguarding concerns and post‑incident debriefs.
• Act as a senior member of the team, advocating for and supporting the continuous development of the home, role modelling best practice in care.

What we’re looking for

The ideal candidate will have the following :

• Level 2 Adult Care Worker Qualification or equivalent is desirable (Adult’s only)
• Level 4 Diploma – Children, Young People & Families Practitioner is essential. (Children’s only)
• Previous experience in a care role in a senior / team leader / supervisory capacity
• Be committed to continuous improvement of the home and the team
• A passion for person‑centred care
• Resilient and tenacious
• Have a positive and proactive mindset
• Strong teamwork and communication skills

Full UK Driving Licence is preferred.

Salary & Benefits

• £31,577.29 - £32,163.86
• Healthcare Cashback (dental, optical, physio, wellbeing)
• Care Friends Referral rewards up to £2000
• Bright Stars bonus scheme & Employee of the Month awards
• Free Meals on Shift
• Life Assurance Policy – 2x salary
• Cycle to Work Scheme

Safeguarding Requirement

Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required.

Application Process

Ready to join Bright Futures? We invite interested candidates to apply.

Our recruitment process is designed to ensure alignment with our values and the behaviours required to be successful in this role. It will include :

• Values Based Interview – We’ll explore how your personal values align with the Bright Futures’ culture
• Competency Questions – You’ll be asked to provide examples of your skills and experience in relation to the key behaviours and competencies of this role.