Senior Support Engineer

JR United Kingdom; Gloucester; On-site; GBP 60,000 - 65,000; Full time

Job summary

A leading defence/cyber security company based in Cheltenham is seeking a Senior Support Engineer. This role requires active enhanced DV clearance and offers a salary up to £65k depending on experience. You will ensure the operational stability of critical systems, support development teams, and manage various technologies including Splunk, Linux, Docker, and Kubernetes. This position provides a unique opportunity to work on impactful, mission-critical projects.

Qualifications

• Active enhanced DV Clearance required.
• Proven experience in supporting complex live systems.
• Strong ability to manage tasks proactively.

Responsibilities

• Ensure critical systems remain operational.
• Support development teams in resolving issues.
• Maintain accurate documentation of faults and solutions.

Skills

Experience with Splunk

Linux server administration

Proficiency in Java/Python

Experience with Docker/Kubernetes

Tools

Apache NiFi

ELK stack

MinIO

AWS S3

Job description

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• Enhanced DV cleared to start – must be active (West)
• Globally leading defence / cyber security company
• Up to £65k DoE - plus benefits and bonuses
• Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes

Who Are We?

We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make the UK as safe as possible. Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance.

What will the Senior Support Engineer be doing?

In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector.

We need the Senior Support Engineer to have:

• Active enhanced DV Clearance (West)
• Willing to work full-time on-site in Cheltenham when required.
• Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack.
• Strong ability to manage tasks proactively while adapting to shifting priorities.
• Proficiency in Linux server administration.
• Experience with technologies such as Apache NiFi, MinIO, and AWS S3.
• Skilled in managing and patching Java and Python applications.
• Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift

To be Considered:

Please either apply by clicking online or emailing me directly at [emailprotected] For further information please call me on 0161 416 6800 or 07719 065951. I can make myself available outside of normal working hours from 7 am until 10 pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also, feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you.

SENIOR SUPPORT ENGINEER

KEY SKILLS: