Senior Supply Chain Systems Manager

Matalan; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company in Liverpool is seeking a senior leader for Supply Chain Solutions & Systems. This role involves driving strategy, overseeing operational systems, and leading high-performing teams. The ideal candidate should possess a strong operational understanding of distribution processes and demonstrate experience in managing complex systems and stakeholders. A strategic mindset focused on continuous improvement is essential, along with a dedication to data-driven decisions. The position offers a comprehensive range of benefits including discounts and career development opportunities.

Benefits

20% staff discount

Thrive Recognition Scheme

Wellbeing support

Life Assurance

Retail Rewards platform

Pension Scheme

Career development access

Qualifications

• Strong operational understanding of distribution centre and Supply Chain processes.
• Experience leading complex system solutions and programmes.
• Proven ability to manage senior stakeholders and cross-functional teams.
• Strategic mindset with a focus on continuous improvement and data-driven decisions.

Responsibilities

• Lead Supply Chain systems strategy and end-to-end solution design.
• Oversee WMS, WCS, automation platforms, and integrated reporting.
• Drive system-led process improvements, transformation, and optimisation.
• Own test strategy, governance, change control, and system quality.
• Lead, develop, and build high-performing systems teams.
• Partner with IT, Central Data, vendors, and cross-functional leaders.
• Ensure data is reliable, usable, and insight-driven for operational decisions.

Skills

Operational understanding of distribution centre processes

Leading complex system solutions

Stakeholder management

Data-driven decision making

Job description

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About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the role

We're looking for a senior leader to drive the strategy, performance, and continuous evolution of all Supply Chain systems across Matalan's logistics network. This includes Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), automation solutions, and operational reporting.

You will act as a trusted business partner to Supply Chain and operational leaders, defining system and data capabilities, leading programme-level change, and ensuring platforms mature beyond go-live. This is a succession-focused role for the Head of Supply Chain Solutions & Systems.

Key Responsibilities

• Lead Supply Chain systems strategy and end-to-end solution design.
• Oversee WMS, WCS, automation platforms, and integrated reporting.
• Drive system-led process improvements, transformation, and post-go-live optimisation.
• Own test strategy, governance, change control, and system quality.
• Lead, develop, and build high-performing systems teams.
• Partner with IT, Central Data, vendors, and cross-functional leaders.
• Ensure data is reliable, usable, and insight-driven for operational decisions.

About You

• Strong operational understanding of distribution centre and Supply Chain processes.
• Experience leading complex system solutions and programmes.
• Proven ability to manage senior stakeholders and cross-functional teams.
• Strategic mindset with a focus on continuous improvement and data-driven decisions.

Benefits

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business