(Senior) Supply Chain Consultant (m/w/d)

Relex; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexibility in where you work

Room to thrive

Annual leave

Diversity & inclusion

Sustainability focus

Ownership and autonomy

Two volunteering days per year

Job summary

RELEX is hiring a Senior Supply Chain Consultant to shape end-to-end implementations for grocery, DIY, home goods, pharma, and more. You will run workshops, define the target operating model, and lead configuration, reporting, and adoption activities to ensure value delivery for clients in the United Kingdom.

We value structured thinking, cross-functional communication, and hands-on experience with planning systems.

Qualifications

• Experience breaking down customer requirements and providing defensible recommendations.
• Experience coaching and mentoring less experienced colleagues is a plus.
• Hands-on experience with supply chain planning systems is beneficial.

Responsibilities

• Understand how the customer plans and run workshops to gather and specify requirements.
• Design the target picture including processes, roles and KPIs; guide customers to RELEX best practice.
• Build the configuration, rules, workflows and reporting to deliver the design and ensure operation.
• Define how forecast accuracy, availability, inventory and cost will be measured and reported.
• Coordinate User Acceptance Testing and upskill super users for go-live and adoption.
• Document requirements, scope and configuration for handover and post-go-live support.
• Collaborate with Technical Consultants and Project Managers across ERP landscapes and timelines.

Skills

Structured thinking

Communication

German & English

Travel willingness

Technical affinity

Consulting / implementation experience

Education

Bachelor's degree in supply chain management, business, engineering, mathematics or computer science

Tools

SQL

Scripting

Job description

About the role

Every RELEX implementation is a solution built from scratch for one customer: their processes, their data, their targets. (Senior) Supply Chain Consultants shape both sides of that build — the business processes and KPIs the customer will run on, and the configuration that makes them work in the system. Depending on your background you will lean more towards one side than the other. This is a heavily customer-facing role.

What you'll be doing

• Understand how the customer really plans.Prepare, facilitate and document workshops to gather and specify business requirements, and run the data analysis that shows where the strengths and the gaps actually are.
• Design the target picture — planning processes, roles and the KPIs the project is measured on — and guide customers towards RELEX best practice, including where their current way of working needs to change.
• Build it.Configuration, business rules, workflows and reporting that deliver the design you just agreed, and that hold up in operation: nightly run performance, scalability and maintainability, not just functional correctness.
• Make the value case tangible for customer leadership: define how forecast accuracy, availability, inventory and cost will be measured, and report honestly on where we stand.
• Take it live.Coordinate User Acceptance Testing, resolve what testing surfaces, and upskill super users so the customer is proficient and self-sustaining after go‑live.
• Own adoption, not just delivery.A technically correct solution that nobody uses is not a successful project.
• Document what you built — requirements, scope and configuration — so the project team, the customer and our Continuous Services colleagues can work with it after handover.
• Work across disciplines: with Technical Consultants on the data model, interfaces and the customer's ERP landscape, and with Project Managers on scope, effort and timelines.

Within RELEX

• Challenge and develop implementation best practice across industries (grocery, DIY, home goods, pharma, wholesale and more)
• Share knowledge with the team as both a trainer and a participant, and support colleagues who are earlier in their journey
• Work with our global teams on international projects and bring practices between regions
• Use AI tooling actively in your daily work — we expect curiosity here and give you room to experiment

What we're looking for

• Around 2+ years of relevant experiencein supply chain or retail planning, demand and inventory planning, or in implementing / consulting on planning software. A degree in supply chain management, business, engineering, mathematics or computer science is a good foundation — but we care more about what you have actually done.
• Structured thinking and comfort with ambiguity.Many customer requirements arrive without a ready-made answer. You break them down, work with data, and arrive at a defensible recommendation.
• Communication that works across levels— from super users in a training room to senior stakeholders in a steering committee, including the conversations where the message is not what the customer hoped to hear.
• Business-fluent German and English.Both are used daily.
• Willingness to traveldepending on the project phase.
• Technical affinity: SQL, scripting, or an interest to pick these up

Additionally, for the Senior level:

• Several years of consulting or implementation experience, includingdemonstrable ownership of a workstream or a smaller project end-to-end— scope, risk, timeline and completion, not just your own tasks
• Reliable effort estimation for standard and custom requirements, supporting scoping and SOW discussions
• Experience coaching and mentoring less experienced colleagues
• Confidence in front of senior customer stakeholders, including steering committees
• Hands‑on experience with a supply chain planning system, either as a user or an implementer
• Experience defining and tracking KPIs or building a value case
  

Who we are

We’re bold thinkers and kind teammates, growing fast but staying grounded. Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together.

• Flexibility in how and where you work
• Room to thrivein a fast-growing global company with a good market position
• Practical benefits that support work, family, wellness, and everyday life
• Annual leave
• Diverse, inclusive, and supportive work culture
• Work that meaningfully reduces waste and improves sustainability
• Ownership, autonomy and flat hierarchies
• Two paid volunteering days each year

We area global community of different cultures, voices, and experiences. We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other.

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