Senior Student Engagement Officer

University College Birmingham; Birmingham; On-site; GBP 31,000 - 35,000; Full time

Job summary

A prominent educational institution in Birmingham seeks a Senior Student Engagement Officer to foster an inclusive environment and enhance student wellbeing. The role includes designing engagement initiatives, coordinating campaigns, and managing relevant programs. Ideal candidates will have experience in student support and project management skills. Competitive benefits such as generous leave and a pension scheme are offered.

Benefits

29 days' paid leave per year

Excellent Local Government Pension Scheme

Subsidised private healthcare

Employee Assistance Programme

Annual health MOTs

Professional qualification sponsorship

Salary sacrifice schemes

Heavily-subsidised on-site car parking

Hybrid working opportunities

Free on-site gym membership

Qualifications

• Experience in developing and managing student support initiatives within education.
• Strong project management skills.
• Ability to use data to drive decisions.

Responsibilities

• Design and deliver innovative engagement initiatives.
• Coordinate communications and promotional campaigns.
• Manage the Student Engagement Assistant programme.
• Organise events and activities for the campus community.
• Use data and analytics to evaluate impact.

Skills

Project management

Data analysis

Student support initiatives

Communication skills

Job description

Job Title: Senior Student Engagement Officer

Location: Birmingham

Salary: £31,236 - £34,610 per annum - SS4

Job type: Permanent, Full-time

UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.

The Role

An exciting opportunity has arisen for a Senior Student Engagement Officer to join our Student Support and Wellbeing Directorate, who are at the forefront of student support, providing a high-quality advice, guidance and signposting. The team helps students navigate and overcome difficulties in order to improve their performance, achieve their goals and have a positive experience of Higher Education as well as creating a sense of belonging to UCB.

Based in the Student Engagement and Success team, the postholder will engage with students and staff to help create an inclusive environment within the University, working on specific activities aligned with various initiatives, such as the University Mental Health Charter, the University's Access and Participation Plan, as well as our Equality, Diversity and Inclusion strategy.

The successful candidate will:

• Design and deliver innovative engagement initiatives that support student success and wellbeing.
• Coordinate communications and promotional campaigns, including a monthly newsletter for HE students.
• Manage the Student Engagement Assistant programme,
• Organise events and activities that bring our campus community together - from Welcome Week to graduation.
• Use data and analytics to evaluate impact and inform future improvements.
• Collaborate with academic teams and departments to ensure inclusive and effective student support.

We are looking for a conscientious and supportive professional with experience in developing and managing student support initiatives within education. In addition, the successful candidate will also have strong project management skills with the ability to use data to drive decisions.

Benefits

• Generous allocation of annual leave
  • 29 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Hybrid working opportunities
• Free on-site gym membership

Extra Information

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Wednesday 3rd December 2025.

Interview Date - TBC.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job titles of: Engagement Officer, Student Engagement, Communications Officer, Public Relations, Charity Relations, Engagement Manage, Engagement Coordinator, Comms, Engagement, Administrator, Communications Manager, Communications Controller, Client Communications, Communications Coordinator may also be considered for this role.