Senior Strategy & Analytics Manager - Collectio...

Story Terrace Inc.; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Stock options

Exclusive device lease

33 days off

Learning and development budget

Family-first policies

Workplace nursery scheme

Perkbox membership

Quarterly socials and parties

Job summary

A fast-growing technology company in Greater London is seeking an ambitious Senior Strategy Manager to lead collections and recoveries strategy. You will use your analytical skills and commercial judgment to improve performance and support sustainable growth. Collaborating with cross-functional teams, you'll design strategies balancing customer experience and financial outcomes. This role requires over 5 years of analytics experience and technical knowledge in SQL and Python. A hybrid working model is available for this key position.

Qualifications

• 5+ years of experience in analytics or data-focused collections and recovery strategy roles.
• Proven technical skills in SQL and Python for data analysis.
• Ability to think strategically while executing detailed analyses.

Responsibilities

• Define and scale Raylo's global collections and recoveries strategy.
• Champion data-informed decisions improving performance.
• Translate insights into action across internal teams.

Skills

Data analysis using SQL

Strategic thinking

Commercial judgment

Stakeholder management

Analytical thinking

Education

2:1 or higher from a top university in a STEM or quantitative discipline

Tools

SQL

Python

Job description

Why We Exist

At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. We’re building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures.

We are proud to have been selected for Endeavor’s network in 2024, underscoring our role as a high‑impact, mission‑driven business with global ambitions. And in 2025 we were recognised as part of Tech Nation’s UK’s Future Fifty programme.

We have been B‑Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less.

Our Core Values

💡 Be deeply curious – We thrive on innovation through diverse approaches, views, and people.

👟 Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.

🎯 Focus and execute – We have a big vision, but we believe in nailing the most important problems first.

💥 Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

What to Expect

We’re looking for an ambitious Senior Strategy Manager to join Raylo and take a leading role in shaping our collections and recoveries strategy. You’ll own the strategic development of one of the most important levers in Raylo’s unit economics, working across collections journeys, recovery operations, and partner strategy. Using data‑driven insights, you’ll identify how we can improve performance, scale sustainably, and support Raylo’s rapid growth across new products, verticals and markets.

Collections and Recoveries sit at the heart of Raylo’s proposition: enabling customers to access technology in a more sustainable, circular way while maintaining strong economics as we scale. You’ll bring deep analytical thinking and strong commercial judgement to design and evolve strategies that balance customer experience, operational effectiveness and financial outcomes. Working closely with operations, product, finance and external partners, you’ll help translate insight into action and build strategies that are robust, scalable and innovative.

Raylo is a category‑defining business with big ambitions in the UK and internationally. In this role, you’ll collaborate closely with senior leaders across the business, influencing decisions that have a material impact on growth, profitability and expansion into new markets. This is a rare opportunity for a strategic, hands‑on leader to shape a core pillar of Raylo’s success and play a meaningful role in the next phase of our journey.

What You’ll Do

• Reporting to the Director of Strategy & Analytics – you’ll work closely with cross‑functional partners to define and scale Raylo’s global collections and recoveries strategy across products, verticals and markets.
• You’ll use your technical and analytical expertise to champion data‑informed decisions – that materially improve performance, balancing customer outcomes with strong unit economics as Raylo continues to grow.
• You’ll collaborate closely with internal teams across operations, product, finance and engineering, as well as external partners – to turn insight into action and deliver meaningful, measurable change.
• You’ll bring strong commercial judgement – confidently navigating competing priorities and stakeholders to design strategies that are robust, scalable and aligned with Raylo’s broader objectives.
• Your work will play a direct role in enabling Raylo’s sustainable, circular approach – to consumer electronics, ensuring that growth is responsible, efficient and built to last.

You’ll Succeed With

• A proven track record with 5+ years of experience – in analytics or data‑focused collections and recovery strategy roles.
• A 2:1 or higher from a top university – preferably in a STEM or quantitative discipline.
• Using your technical skills (SQL, Python) – to get into the details of our collections and recovery strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions.
• The ability to also step back from the detail of the data and think strategically – while delivering as part of a larger team.
• Collaborating in a fast‑paced environment – across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data‑driven decision‑making and educate others.
• Taking responsibility and ownership – for the work in the entire area - if you’re not getting it done, then no one is.

Opportunities & Benefits

We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.

• Share in Raylo’s success – Stock options for all employees
• Get the latest tech – Exclusive Raylo device lease for employees
• Hybrid working model – (London) 3 set days in our London Bridge office: Monday, Wednesday & Thursday
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
• Invest in your growth – L&D budget to support the skills you value
• Fast‑track your career – Two performance reviews a year
• Family‑first policies – Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Save big on childcare – Workplace nursery scheme for major cost savings
• Perks on perks – Perkbox membership with discounts & wellbeing benefits
• Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties

Hiring Process

What’s next?

Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role.

We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible.

If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know.

Stage 1: Talent Screening

Stage 2: Hiring Manager Interview + SQL Test

Stage 3: On‑site Interview

Stage 4: Values‑based Interview & Co‑founder Final

*As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.

Diversity & Inclusion at Raylo

At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.