Senior Store Leader: Drive Customer Experience Performance

Sainsbury's Supermarkets Ltd; Epsom and Ewell; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading supermarket chain in the UK seeks a Deputy Store Manager to spearhead store operations and enhance customer experiences. This role focuses on leadership, driving performance, and nurturing a collaborative team culture. The ideal candidate should have significant operational leadership experience, demonstrating a customer-first mindset while managing large teams. This position offers a salary starting from £46,550, and a comprehensive benefits package including private healthcare and generous holiday entitlement.

Benefits

Private Healthcare

Interest free car loan

Annual bonus scheme

10-15% discount cards

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Qualifications

• Significant experience leading an operation with accountabilities for delivering customer, financial, and organisational outcomes.
• Proficient in managing ER cases including dismissals and interpreting HR policies.
• Ability to use data insights to inform long-term planning and improve performance.

Responsibilities

• Lead from the front to drive performance and ensure brilliant service.
• Accountable for the store's operations and performance.
• Create a culture of teamwork and excellence among colleagues.

Skills

Customer focus

Leadership

Performance management

Data analysis

Employee relations

Job description

A leading supermarket chain in the UK seeks a Deputy Store Manager to spearhead store operations and enhance customer experiences. This role focuses on leadership, driving performance, and nurturing a collaborative team culture. The ideal candidate should have significant operational leadership experience, demonstrating a customer-first mindset while managing large teams. This position offers a salary starting from £46,550, and a comprehensive benefits package including private healthcare and generous holiday entitlement.