Senior Store Assistant — Customer Lead & Keyholder (30h)

Toolstation; Dunfermline; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

30 days holiday

Pension & life assurance

Bonus scheme

Cycle to work

Discounts across Travis Perkins

Health and wellbeing support

Financial education and awards

Retailer discounts

Job summary

Toolstation in Dunfermline is hiring a Senior Store Assistant for 30 hours. You will be the friendly face, helping customers find what they need and handling deliveries and stock.

The role requires early starts and late finishes due to store hours; prior key holder or supervisory experience is valued.

Toolstation offers development opportunities across the Travis Perkins Group and a range of benefits including pension, 30 days holiday, and discounts.

Qualifications

• Experience as a Key Holder or supervising team members.
• Commitment to strong customer service.
• Willingness to handle deliveries and store duties.
• Ability to maintain store standards and help customers.

Responsibilities

• Handle deliveries, unpack stock, keep store clean, and prepare orders.
• Provide outstanding customer service during busy times.
• Ask questions to understand customer projects and needs.
• Promote Toolstation Club and Trade Accounts to customers.
• Open and close the store and support daily team tasks.

Skills

Friendly personality

Reliability

Accountability

Positive attitude

Job description

Toolstation in Dunfermline is hiring a Senior Store Assistant for 30 hours. You will be the friendly face, helping customers find what they need and handling deliveries and stock.

The role requires early starts and late finishes due to store hours; prior key holder or supervisory experience is valued.

Toolstation offers development opportunities across the Travis Perkins Group and a range of benefits including pension, 30 days holiday, and discounts.