Senior Sports Centre Team Leader - Operations & Members

Clevedon School; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local educational institution in England seeks a Senior Sports Centre Team Member to lead operational excellence and enhance customer experience. The ideal candidate will have strong communication skills, a good level of GCSEs, and experience in customer service. This position offers part-time hours, focusing on evening and weekend shifts, along with professional development opportunities and a supportive environment.

Benefits

Continuous professional development

Health cash-back plan

Defined pension schemes

Flexible working arrangements

Qualifications

• Experience in a customer-facing environment delivering exceptional standards.
• Experience in Sports / Fitness coaching is desirable.
• Membership sales and retention experience are advantageous.

Responsibilities

• Lead by example in operational excellence.
• Ensure clean and safe gym and studio areas.
• Manage bookings for efficiency and accuracy.

Skills

Customer engagement

Communication skills

IT skills

Flexibility with shift patterns

Positive and proactive attitude

Education

Good level of GCSE / O Level in English and Maths

Sports / Fitness industry qualifications

Group Exercise Qualifications

Tools

Microsoft Outlook

Booking databases

Job description

A local educational institution in England seeks a Senior Sports Centre Team Member to lead operational excellence and enhance customer experience. The ideal candidate will have strong communication skills, a good level of GCSEs, and experience in customer service. This position offers part-time hours, focusing on evening and weekend shifts, along with professional development opportunities and a supportive environment.