Senior Solutions Consultant - Financial Services & Insurance

Appian Corporation; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading software company in London is seeking a Senior Solutions Consultant to manage the technology evaluation stage of the sales process and ensure customer satisfaction. Ideal candidates will have a Bachelor's degree and experience as a Pre-Sales Engineer or in a client-facing consulting role. This hybrid role allows for flexibility with office attendance, involving approximately 30% travel.

Benefits

Training and Development

Growth Opportunities

Employee-led affinity groups

Qualifications

• Strong experience as a successful Pre-Sales Engineer or Professional Services/Consulting role.
• Ability to strategically problem solve and think outside the box.
• Proven success in conveying customer requirements to Product Management.

Responsibilities

• Drive and manage technology evaluation stage of the sales process.
• Lead efforts to deliver technical resources into sales campaigns.
• Design and deliver Proof of Concepts for prospective customers.
• Present solutions to a C-Level audience.

Skills

Pre-Sales Engineering

Client-facing consulting

Problem-solving

Technical communication

Requirements analysis

Education

Bachelor's degree in a related field

Tools

Business Process Management Platforms

Low Code Platforms

Programming within modern web systems

Production environments

Job description

Senior Solutions Consultant - Financial Services & Insurance

London, United Kingdom

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

As a Senior Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

This role is hybrid; you must live close to London and be happy coming into our office on a weekly basis. The amount of days in the office will vary each week depending on customer commitments. We\'re based at The Walkie Talkie, Level 25, 20 Fenchurch St, London EC3M 3BY. The role will involve approx. 30% travel.

What you\'ll be doing:

• Partner with Account Executives to achieve defined sales goals
• Lead efforts to ensure the delivery of all technical resources into the sales campaigns
• Assist in the production of RFPs and other proposals to clients
• Propose technical and creative business solutions in support of sales activities
• Design and deliver high quality technical Proof of Concepts for prospective customers
• Present technical and business aspects of proposed solutions to a C-Level audience
• Represent Appian’s product to customers and at field events such as conferences, summits, seminars, etc.
• Assist with the radiation strategy within the target accounts by building customer relationships
• Manage target accounts that may span multiple Account Executives
• Work with colleagues across the organization to receive the support needed to accomplish the technical goals

Preferred skills

• Bachelor\'s degree in a related field
• Strong experience as a successful Pre-Sales Engineer OR a Professional Services/Consulting role that is client facing and involves sales scenarios - Able to do custom POCs and demos
• Ability to strategically problem solve by thinking outside of the box is required daily
• Technical depth to respond to all functional and technical elements of RFIs/RFPs
• Proven success conveying customer requirements to Product Management teams
• Familiarity with Business Process Management Platforms, Low Code Platforms, or Application Development Platforms is a plus
• Recent experience programming within a modern web or enterprise development systems
• Familiarity in production environments (application servers, web servers, databases)
• Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world\'s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.