Senior Software Support Engineer

Fyre Global Ltd; Cambridgeshire and Peterborough; On-site; GBP 45,000 - 65,000; Full time

Job summary

A technology company in Cambridge is seeking a Senior Software Support Engineer to provide expert customer support on radar and sensor systems. This role involves debugging code in C++ and collaborating with both clients and internal teams to enhance product documentation. Ideal candidates have a technical background in relevant systems and possess problem-solving skills. Apply now if you enjoy deep technical challenges.

Qualifications

• Comfortable providing technical support and integrating products.
• Experience in software debugging and solving complex issues.
• Keen to develop long-term expertise in radar/sensor systems.

Responsibilities

• Support customers with complex software and system issues.
• Write and debug code for engineering problems.
• Collaborate with internal teams to improve documentation.

Skills

Background in CUAS, radar, or sensor systems

Confident debugging and troubleshooting

Comfortable working with technical customers

Self-sufficient and pragmatic

Tools

C++

C#

.NET

Job description

Senior Software Support Engineer CUAS / Radars / Sensor Systems Cambridge

Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you ve reached a point within Software Development where you fancy a bit of a change, but staying technical?

This is a great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications

It s not your typical support role you ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You ll get to build long-term product knowledge, technical depth, and genuine expertise in a niche but fascinating domain

What you ll be doing:

• Acting as a technical expert, supporting customers with complex software and system issues
• Writing and debugging code in C++ (and sometimes C#) to solve real engineering problems (don t worry specific C++ and C# experience isn t needed, as you ll learn the products in the position itself as long as you have a programming background)
• Helping customers integrate products into their systems and advising on technical best practices
• Working closely with internal teams to improve documentation and feed back product insights
• Building deep knowledge in radar and sensor data processing over time

Essential skills:

• Background in CUAS, radar, or sensor systems
• Confident debugging, troubleshooting, and solving complex technical issues
• Comfortable working with technical customers in a support or applications role
• Happy working onsite in a small, collaborative engineering environment
• Self-sufficient, pragmatic, and keen to develop long-term expertise

Desirable skills:

• Strong hands-on experience in C++ (C# / .NET experience a plus)
• Experience with .NET / C#, embedded systems, or DevOps
• Background in physics, maths, geospatial, or defence-related sectors
• Prior customer-facing or pre-sales engineering experience
• Proven track record of long tenure and technical depth in previous roles

If you enjoy deep technical work and want a role where your engineering skill genuinely matters, hit apply

And if you re not completely sure but it sounds interesting apply anyway. Let s have a chat