Senior Soft Services Manager - Cleaning & Security

Mitie Group plc.; West of England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Soft Service Manager to oversee Cleaning and Security teams across a large shopping centre. The successful candidate will ensure compliance and effective management of the service contract, provide leadership, and foster a high level of customer service. Ideal candidates will have experience in Soft Services Management, excellent communication skills, and a Door Supervisor licence.

Qualifications

• Experience in Soft Services Management or Leadership position.
• Managing large teams in Cleaning and Security.
• Ability to monitor and challenge processes.

Responsibilities

• Lead and manage Cleaning and Security teams.
• Ensure compliance with Health and Safety policies.
• Design and implement strategic business plans.

Skills

Organisational skills

Commercial awareness

Communication skills

Analytical skills

Leadership skills

Education

Door Supervisor licence

Job description

A leading facilities management company is seeking a Soft Service Manager to oversee Cleaning and Security teams across a large shopping centre. The successful candidate will ensure compliance and effective management of the service contract, provide leadership, and foster a high level of customer service. Ideal candidates will have experience in Soft Services Management, excellent communication skills, and a Door Supervisor licence.