Senior Social Media Manager

Wunderman Thompson; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading marketing agency in London is seeking an experienced Senior Social Media Manager to drive social operations for major clients. The ideal candidate will have a proven track record in managing social media for big brands, excellent communication skills, and the ability to work collaboratively in a dynamic environment. This role offers flexible hybrid-working schedules and comprehensive benefits.

Benefits

Life Assurance

Permanent Health Insurance

BUPA

Flexible hybrid-working schedule

Enhanced family friendly policies

Well-being Programme

Employee Assistance Support

Cycle to Work Scheme

Eye Care and Glasses Vouchers

Season Ticket Loans

WPP Discounts

Qualifications

• Proven track record of managing social media activity for big brands.
• Experience in B2B and B2C social media, ideally within financial services.
• Strong understanding of various social platforms and emerging technologies.

Responsibilities

• Direct social operations for major clients and coordinate with VML social team.
• Manage a complex content calendar matching client needs with strategic approach.
• Present proposals and performance reports to senior clients clearly and persuasively.

Skills

Client Leadership

Collaboration

Content Coordination

Presentation Skills

Social Best Practice

Brand Guardianship

Education

Degree in relevant field

Job description

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

We are seeking an experienced Senior Social Media Manager who will drive the social operations for one of our biggest clients. You’ll be a trusted client counsellor, coordinating their activity and the VML social team to deliver truly social activation.

You will become a ‘go-to’ social guardian, helping the brand make the most of what social and VML has to offer. You’ll own the social delivery for the client, working with social strategy and content creators, as well as the broader VML agency team, to bring it all together.

If you’re passionate about social media at scale, have your finger on the pulse, can manage a complex content calendar, and possess exceptional communication skills; we want to hear from you!

Key Responsibilities:

• Client Leadership: Work with the account lead to steer clients through every aspect of social activation, building a collaborative and high-trust relationship that can result in the best possible outcomes.
• Collaboration: Foster strong collaborative relationships within the social team and wider VML team, working closely with strategy & planning, data & insights, client engagement, and creative.
• Content Coordination: Manage the pipeline of social content across multiple sources (including UGC and influencers), matching client needs with a strategic approach, to coordinate content creation and curation ahead of publishing.
• Presentation Skills: Present to senior clients and internal teams in a clear, concise, and persuasive manner. Including new proposals, status updates, and performance reporting; all often of a highly complex nature.
• Social Best Practice: Use a truly native and broad understanding of everything social (from LinkedIn to TikTok, from Stories to TopView ads) in conjunction with social strategy to guide/inspire clients and internal teams.
• Brand Guardianship: Understand and be able to embody the needs of the brand, matched with social, and how the different aspects of the brand need to show up (from personal to business, and from more serious to more fun).

The ideal candidate will:

• Be a highly collaborative team player, capable of building strong relationships with clients, internal teams, and external partners.
• Be incredibly organised and able to reduce complexity, bringing it into an organised focus.
• Have a proactive attitude with excellent presentation and communication skills.
• Be comfortable working in a dynamic environment and managing multiple projects simultaneously.
• Be passionate about ‘whats next’ in social, to stay ahead of the curve.
• Be a proactive and results-oriented individual with a strong work ethic and a commitment to excellence.

Qualifications & Experience:

• Have a proven track record of managing social media activity for big brands.
• Have experience of B2B social, as well as B2C. And ideally have experience of social within the financial services sector.
• A demonstrated strong understanding of social media, with a variety of social platforms, and emerging technologies.
• A proven ability to build and maintain strong client relationships.
• Have worked with cross-functional teams and managed multiple projects simultaneously.
• A degree of some sort will help us understand your background and point of view.

What's in it for you? Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as

• Life Assurance
• Permanent Health Insurance
• BUPA
• Flexible hybrid-working schedule
• Enhanced family friendly policies
• Well-being Programme
• Employee Assistance Support
• Cycle to Work Scheme
• Eye Care and Glasses Vouchers
• Season Ticket Loans
• WPP Discounts

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency.

VML is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.