Senior SMR Technician

Kwik Fit; Bath; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Discount at supermarkets

Wagestream access

Eyecare

Cycle-to-work

Life assurance

Employee Assistance Programme

Full-pay paternity leave

Job summary

Kwik Fit in the United Kingdom is seeking a trusted technical specialist to deliver on-site diagnosis, repair and validation across a national network, operating autonomously to make a real impact. You will coach and develop technicians, mentor field teams, and support technical investigations with clear insights.

You will work with ICE, hybrid, and EV systems, champion high safety standards, and contribute to continuous improvement across Kwik Fit centres.

Qualifications

• Advanced fault-finding and diagnostic capability.
• Ability to work independently and manage workload.
• Strong communication when explaining technical issues.

Responsibilities

• Deliver on-site diagnosis, repair and validation including road testing.
• Provide rectification backup to support customer experience if things go wrong.
• Collaborate closely with centre teams to prioritise and resolve issues.
• Coach & Develop Others.
• Provide guidance and mentoring to technicians across the network.
• Build confidence and technical capability within centre teams.
• Support technical investigations and customer queries with clear insights.
• Shape Continuous Improvement.

Skills

Advanced fault-finding

Diagnostic capability

Independent worker

Clear communicator

Coaching others

Education

Full UK Driving Licence

Tools

Diagnostic equipment

Job description

Work with usIf you thrive on solving complex problems, enjoy working autonomously, and want to make a real impact across a national network - this is your opportunity.

The Day to Day

As a trusted technical specialist, you will:

• Deliver on-site diagnosis, repair and validation including road testing.
• Provide rectification backup to support customer experience if things go wrong.
• Collaborate closely with centre teams to prioritise and resolve issues
• Coach & Develop Others.
• Provide guidance and mentoring to technicians across the network.
• Build confidence and technical capability within centre teams.
• Support technical investigations and customer queries with clear insights
• Shape Continuous Improvement.
• Share insights on emerging faults and trends.
• Contribute to technical bulletins and training materials.
• Act as a key link between field experience and internal teams
• Carry out advanced diagnostics across mechanical and electrical systems.
• Resolve complex, intermittent, and misdiagnosed faults with precision.
• Perform major repairs including engine, transmission, and high-voltage systems
• Champion EV & Hybrid Safety.
• Apply high-voltage isolation procedures confidently.
• Replace and repair EV components (inverters, compressors, etc. )
• Maintain full compliance with EV safety protocols.

Who we're looking for

You're a skilled problem-solver who thrives in a fast-paced, independent role and wants to support others in developing technical skills and knowledge. Strong expertise across ICE, hybrid, and EV systems.

• Advanced fault-finding and diagnostic capability.
• Comfortable using specialist tools and diagnostic equipment.
• Able to work independently and manage your workload.
• A confident communicator who can translate technical issues clearly.
• Passionate about supporting and developing others.
• Committed to health, safety, and high standards of workmanship.
• A continuous learner with a positive, solutions-focused mindset.

Required Qualifications, Certificates or Licences.

• Full UK Drivers Licence.

The Perks

• Discount at supermarkets and high street retailers.
• Up to 50% off at Kwik Fit.
• Wagestream-access your wages before payday.
• Eyecare-free examinations and discounted/free glasses.
• Easy-book appointments with a free online GP.
• Cycle-to-work scheme.
• Free mortgage advice.
• Life assurance.
• Employee Assistance Programme.
• Full-pay paternity leave.

About us

Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades.
In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints.
From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common-to keep our customers safe on the road.