Senior Site Supervisor

TC Facilities Management; Trowell; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service management company in Trowell is seeking a skilled Senior Site Supervisor to manage operations and ensure high service delivery. The role involves leading a customer-facing team and requires strong leadership and customer satisfaction skills. Flexibility is vital as the position involves working 37.5 hours a week across various shifts, including evenings and weekends. Competitive pay of £14.00 per hour is offered with opportunities for impact and variety.

Qualifications

• Ability to manage a diverse team in a fast-paced environment.
• Ready to work flexible hours including evenings and weekends.
• Experience in customer service settings.

Responsibilities

• Manage day-to-day operations at a busy site.
• Oversee a small, customer-facing team.
• Maintain high service delivery and meet customer expectations.

Skills

Strong leadership skills

Customer satisfaction focus

Team management

Job description

Job Overview

We are looking for a skilled Senior Site Supervisor to manage day‑to‑day operations at a busy services site. This role involves overseeing a small, customer‑facing team and ensuring high levels of service delivery. You'll be working closely with both the client and service providers, making sure we meet agreed service levels and customer expectations while maintaining a positive working environment.

Location

Trowell, NG9

Working Hours & Pay

Shifts: 37.5 hours a week, 5 days over 7 on rota. Payrate: £14.00 per hour. This will be a full‑time role working 37.5 hours per week across a 5 out of 7 working pattern (including evenings and weekends) where flexibility is vital to be successful within this role.

Requirements

In this role, you'll need strong leadership skills, a focus on customer satisfaction, and the ability to manage a diverse team in a fast‑paced, customer‑facing environment. If you're looking for a rewarding position with plenty of variety and the chance to make a real impact, we'd love to hear from you.

A little about us

• A privately owned, professionally run business operating for over 60 years.
• Employing over 2,400 colleagues across over 1800 sites nationwide.
• Currently sit within the top 2% of all cleaning and security providers – £76+ million turnover.
• Our services include Cleaning, Security, Specialist, and FM services.
• Passionate about delivering a personable and reliable service.
• We work within multiple industries and they will probably be brands you know and love. If you'd be interested in coming on board then we look forward to hearing from you.