Senior Site Supervisor

TC Facilities Management; New Rossington; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cleaning service provider in the UK is looking for a Senior Supervisor to oversee an onsite cleaning team in a busy distribution centre in Doncaster. The successful candidate will manage team performance, maintain compliance with health and safety regulations, and ensure high standards of cleanliness. Offering a pay rate of £14.45 per hour and a full-time schedule, this role provides essential training and support for employees.

Benefits

Assistance Programme for health support

Wagestream for financial health

Free uniform

Comprehensive training and tools

Qualifications

• Proven experience in supervising teams in a cleaning environment.
• Ability to develop positive customer relationships.
• Strong organizational skills to handle documentation and audits.

Responsibilities

• Supervise cleaning team and ensure duties are delivered to specification.
• Conduct audits and manage shifts and HR tasks.
• Ensure compliance with health and safety regulations.

Skills

Team supervision

Audit performance management

Health and safety compliance

Documentation handling

Interpersonal skills

Recruitment support

Job description

Join TCFM as a Senior Supervisor - Doncaster, South Yorkshire (Cleaning)

Overview

TCFM is seeking a dedicated Senior Supervisor to lead an onsite cleaning team at a busy distribution centre in Doncaster. This is a permanent role offering £14.45 per hour, working Monday to Friday, 08:00am to 17:00.

Your Role

• Supervise a team of multi-service operatives to ensure cleaning and waste duties are delivered on schedule, to specification, and within budget—aiming for high audit performance (“green audits”).
• Foster positive relationships with our customers, ensuring their expectations are met while adhering to defined specifications.
• Support the Site Manager by completing audits accurately and on time, resolving any issues as needed.
• Handle all required documentation promptly and precisely, including sign-offs for completed tasks.
• Maintain and ensure availability of cleaning materials and equipment, ensuring safe and proper usage.
• Oversee periodical cleans and decontamination as required, ensuring they meet specifications and receive customer sign-off.
• Ensure colleagues are correctly uniformed and represent the TCFM brand professionally.
• Manage shift handovers, including handover logs and confirming colleague attendance.
• Conduct return-to-work interviews and manage first-stage HR and employee relations matters, in line with TCFM policies and with support from HR, always respecting diversity.
• Assist with recruiting multi-service colleagues, respecting TCFM's recruitment standards and protocols.
• Support the Site Manager in ensuring colleagues are paid accurately and on time, following time and pay process requirements.
• Lead inductions and training: ensuring colleagues understand their role, TCFM values, policies, procedures, and health & safety/COSHH guidance.
• Adhere to all TCFM policies and procedures, and attend meetings and training as required.

Health, Safety & Compliance

• Be responsible for your own and your colleagues' health, safety, and welfare, following all relevant regulations.
• Report health & safety incidents or concerns promptly and accurately.
• Maintain confidentiality and comply with Data Protection requirements.

What do you get from us?

• Assistance Programme through Legal & General Spectrum Life - Physical, mental, and financial health support for all our colleagues through our ehub and phone.
• Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits.
• Free uniform.
• All the training and tools you need to do your job.
• We are Armed Forces friendly and have Veteran Representatives available to provide support.

About Us

• A privately owned, professionally run business. Operating for over 60 years.
• Employing over 2,400 colleagues across over 1800 sites nationwide.
• Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover.
• Our services include Cleaning, Security, Specialist, and FM services.
• Passionate about delivering a personable and reliable service.
• We work within multiple industries and they will probably be brands you know and love. If you'd be interested in coming on board then we look forward to hearing from you.