Senior Site Reliability Engineer & DevTools Specialist

Visa; Basingstoke; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

Visa is seeking a Software Engineer + SRE hybrid to support its cloud platform and tooling stack. You will help developers optimize CI/CD pipelines, observability, and reliability while triaging tool-related issues in collaboration with software teams.

The role emphasizes hands-on leadership on major DevTools (GitHub, Jenkins, Jira, Artifactory) and a systems-thinking approach to deliver scalable, secure infrastructure. The ideal candidate thrives in a 24/7 hybrid environment.

Qualifications

• 3+ years in SRE or DevTools support roles.
• Bachelor's degree in IT, CS or related field and/or 3+ years IT operations experience.
• Experience with CI/CD tooling in large-scale environments.

Responsibilities

• Be the primary contact for developers using DevTools like GitHub, Jenkins, Jira or Artifactory.
• Triage, troubleshoot and resolve tool-related issues to minimize downtime.
• Maintain CI/CD pipelines and integrations for reliability and scale.
• Collaborate with engineering teams to improve workflows and automation.
• Design, implement and maintain high-availability systems and observability.

Skills

SRE experience

DevTools

Linux

CI/CD

Cloud platforms

Education

Bachelor's degree or 3+ years IT ops

Tools

GitHub

Jenkins

Jira

Artifactory

ArgoCD

Job description

Visa is seeking a Software Engineer + SRE hybrid to support its cloud platform and tooling stack. You will help developers optimize CI/CD pipelines, observability, and reliability while triaging tool-related issues in collaboration with software teams.

The role emphasizes hands-on leadership on major DevTools (GitHub, Jenkins, Jira, Artifactory) and a systems-thinking approach to deliver scalable, secure infrastructure. The ideal candidate thrives in a 24/7 hybrid environment.