Senior Services Manager

Home Group; Lower Hopton, Kirklees; On-site; GBP 28,000 - 31,000; Full time

Job summary

A prominent social care provider is seeking a Senior Services Manager to lead and inspire teams across several locations in West Yorkshire. You will focus on delivering person-centred services, ensuring compliance with safeguarding standards, and managing relationships with stakeholders. Ideal candidates should have strong people skills and experience in supported environments. Attractive benefits include 34 days leave and a matching pension.

Benefits

34 days leave, pro-rated

Paid time off for volunteering

Matching pension contributions

Health cash plan covering dental

Excellent training package

Qualifications

• Experience of managing supported or care environments; housing management is desirable.
• Experience in people management, including managing multiple services and/or managers.

Responsibilities

• Lead, coach, and inspire your team to deliver person-centred services.
• Act as Safeguarding Lead, ensuring customer safety and wellbeing.
• Manage contracts, budgets, and KPIs while building relationships.

Skills

Strong people skills

Understanding of customer circumstances

Passion for advocacy

Experience in people management

Job description

Job Description - Senior Services Manager (251836)

Salary £28,174 to £30,804 per annum plus cash Health Plan and on-call shift payment of £14.30 per session

Permanent, Full Time (37.5 hpw)

West Yorkshire – Ravensthorpe, Mirfield and Batley

We can’t offer a CoS for this role

Home, a place where you belong

Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley, where you’ll inspire teams, support residents to thrive, and be welcomed by colleagues who make you feel at home (with brilliant cooking often on the table).

What you’ll do

Lead, coach, and inspire your team to deliver person‑centred services, measured through KPIs, surveys, and performance outcomes.

Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards.

Oversee health and safety checks, risk assessments, and accurate service records.

Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners.

Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on‑call cover.

Use technology confidently for planning, training, record‑keeping, and team collaboration.

This is more than a job; it’s your chance to make a real difference and grow as a leader in a workplace that truly care. Be part of one of the Uk’s top 10 Great Places to Work!

You have

Strong people skills to motivate, support growth, and challenge behaviours that don’t align with organisational values.

A deep understanding of customer circumstances and a passion for advocacy.

Experience of managing supported or care environments; experience in housing management is desirable

Experience in people management, including managing multiple services and/or managers.

• A vehicle insured for business use (mileage reimbursed).

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

34 days leave, pro‑rated (including bank holidays and a “me day”)

Paid time off for volunteering

Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses