Senior Services Manager

Home Group; Dewsbury; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading social care provider in England is seeking a Senior Services Manager to lead teams across several locations. You will inspire staff to deliver high-quality, person-centred care while ensuring compliance with safeguarding standards. The ideal candidate will have strong leadership and people management skills, experience in supported environments, and a commitment to advocacy. This role offers a salary of £28,174 to £30,804, plus benefits including 34 days leave, a health cash plan, and retirement contributions.

Benefits

34 days leave

Paid time off for volunteering

Health cash plan

Matching pension contributions

Qualifications

• Experience in people management and managing multiple services or managers.
• A deep understanding of customer circumstances.

Responsibilities

• Lead and inspire the team to deliver person-centred services.
• Act as Safeguarding Lead to ensure customer safety.
• Manage contracts, budgets, and stakeholder relationships.
• Balance operational delivery with flexibility and on-call responsibilities.
• Use technology confidently for planning and collaboration.

Skills

Strong people skills

Advocacy

Management of supported environments

Housing management

Flexibility in hours and diary management

Job description

Senior Services Manager

Salary £28,174 to £30,804 per annum plus cash Health Plan and on-call shift payment of £14.30 per session

Permanent, Full Time (37.5 hpw)

West Yorkshire – Ravensthorpe, Mirfield and Batley

We can’t offer a CoS for this role

Home, a place where you belong

Lead with purpose across Queen Street (7 beds), Calder House (6 beds) and Batley, where you’ll inspire teams, support residents to thrive, and be welcomed by colleagues who make you feel at home (with brilliant cooking often on the table).

What you’ll do

Lead, coach, and inspire your team to deliver person-centred services, measured through KPIs, surveys, and performance outcomes.

Act as Safeguarding Lead, ensuring customer safety, wellbeing, and compliance with safeguarding standards.

Oversee health and safety checks, risk assessments, and accurate service records.

Manage contracts, budgets, and KPIs while building strong relationships with stakeholders and commissioners.

Balance operational delivery with flexibility, managing your diary, adapting hours to customer needs, and providing paid on-call cover.

Use technology confidently for planning, training, record-keeping, and team collaboration.

Why join us

This is more than a job; it’s your chance to make a real difference and grow as a leader in a workplace that truly care. Be part of one of the Uk’s top 10 Great Places to Work!

You have

Strong people skills to motivate, support growth, and challenge behaviours that don’t align with organisational values.

A deep understanding of customer circumstances and a passion for advocacy.

Experience of managing supported or care environments; experience in housing management is desirable

Experience in people management, including managing multiple services and / or managers.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• A vehicle insured for business use (mileage reimbursed).

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

34 days leave, pro-rated (including bank holidays and a “me day”)

Paid time off for volunteering

MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

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