Senior ServiceNow Architect

Purchaseyourfreedom; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Profit sharing scheme

Career progression mentorship

Flexible/remote working

Private healthcare

Job summary

Version 1 is seeking a Senior ServiceNow Architect to lead enterprise-scale implementations, optimize automation, and deliver seamless integration across platforms.

You will gather requirements, guide architectural decisions, support pre-sales, mentor teammates, and ensure delivery aligns with standards and timelines. UK SC Clearance is required for successful candidates.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 4+ years of hands-on ServiceNow Technical Architect experience.
• Proven experience delivering enterprise-level solutions.

Responsibilities

• Gather, analyse, and translate business and technical requirements into scalable ServiceNow designs.
• Support pre-sales activities with workshops, proposals, customer presentations, and platform demonstrations.
• Assess and understand customer’s existing ServiceNow implementations to provide architectural guidance.
• Demonstrate ability to learn and architect across ServiceNow products and platforms.
• Collaborate with development, platform, and project teams to align with standards, requirements and timelines.
• Provide strategic consulting, promote out-of-the-box capabilities, and challenge unnecessary customizations.
• Facilitate integration of ServiceNow to other platforms for end-user seamless experience.
• Test, review and oversee launches to ensure improvements in efficiency.
• Maintain expertise in latest ServiceNow trends and technologies.
• Provide technical leadership and mentorship to team members.

Skills

ServiceNow

Architecture design

Automation

Stakeholder management

Education

BSc in CS/IT

Job description

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’rean award-winning employer reflecting how our employees are at the very heartof whatwe do:

• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’rea corevalues drivencompany, we hire people who share our values, and we reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!.

Job Description

ASPIRE is Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual to join our team as a Senior ServiceNow Architect. The role will involve leveraging ServiceNow to deliver superior automation, user experiences and integration with various platforms.

Key Responsibilities

• Engage with customers to gather, analyse, and translate business and technical requirements into scalable ServiceNow solution designs and architecture.
• Support pre-sales activities by participating in solution workshops, proposal development, customer presentations, and platform demonstrations.
• Rapidly assess and understand customer’s existing ServiceNow implementations to provide effective architectural guidance and support.
• Demonstrate the ability to quickly learn, adopt, and architect solutions across new ServiceNow products, modules, and platform capabilities as required by customer engagements.
• Collaborate closely with development, platform, and project teams to ensure solutions are delivered in alignment with architectural standards, business requirements, and agreed timelines.
• Provide strategic consulting to customers by recommending platform best practices and alternative approaches, challenging unnecessary customizations, and promoting out-of-the-box capabilities whenever feasible.
• Facilitate the implementation and integration of ServiceNow to other platforms, ensuring a seamless experience for end-users.
• Test, review and oversee the launch of ServiceNow solutions to ensure they function as expected and provide significant improvement to the organisation's efficiency.
• Maintain a high level of expertise in the latest industry technologies and trends in ServiceNow.
• Provide technical leadership and mentorship to other team members.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 4+ years of hands-on ServiceNow Technical Architect experience
• Proven track record of improving processes and effectiveness through automation.
• Demonstrated experience in the design and delivery of enterprise-level solutions.
• Proficient in creating comprehensive and strategic ServiceNow architecture plans.
• Strong interpersonal skills for coordinating with Customers, team members and stakeholders
• At least 2 of the following certifications;
  • Certified Technical Architect (Preferred)
  • Certified System Administrator
  • Certified Application Developer
  • Implementation Specialist (Customer Service Management)
  • Implementation Specialist (Service Mapping)
  • Implementation Specialist (Discovery)
  • Implementation Specialist (IT Service Management)

Please note successful candidates must currently have UK SC Clearance.

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectivelybenefitfrom a share of our company's profits
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
• Financial Wellbeing initiativesincluding;Pension, Private Healthcare Cover, Life Assurance, Financialadviceand an Employee Discount scheme
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
• Educationalassistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

Version1 is an equal opportunities employer.

We are committed to building a diverse,inclusiveand respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully,respectfullyand confidentially.

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