Senior Service Engineer

RCC Connect Ltd; Amersham; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A security integrator company is seeking a Senior Security Service Engineer to maintain advanced security systems across London projects. Candidates should have a proven background in servicing enterprise-level systems and excellent diagnostic skills. Benefits include a competitive salary, paid travel time, a company vehicle, and ongoing professional development.

Benefits

Paid travel time

Company vehicle & fuel card

25 days holiday + bank holidays

Private healthcare & pension scheme

Ongoing training and professional development

Qualifications

• Experience with enterprise-level integrated systems.
• Certifications in CCURE, Lenel, Genetec, or Milestone are highly desirable.
• Full UK driving licence required.

Responsibilities

• Service and maintain advanced security systems (Access Control, CCTV, Intruder).
• Diagnose and resolve system faults efficiently.
• Provide technical support and advice to clients.

Skills

Excellent fault-finding and diagnostic skills

Proven background in servicing enterprise-level integrated systems

Tools

CCURE

Lenel

Genetec

Milestone

Job description

Position: Senior Security Service Engineer

Location: Buckinghamshire / Surrounding Areas (covering London projects)

Salary: £45,000 - £50,000 basic + travel time + benefits

About the Company

Join an established, expanding security integrator delivering enterprise-level security systems across major commercial sites in London. The company prides itself on technical excellence, career development, and a supportive team culture.

The Role

As a Senior Service Engineer, you'll carry out planned and reactive maintenance on a range of enterprise-class security systems. You'll be working on prestigious commercial projects, ensuring systems are performing optimally and delivering exceptional client satisfaction.

Key Responsibilities

• Service and maintain advanced security systems (Access Control, CCTV, Intruder)
• Work with leading platforms including CCURE, Lenel, Genetec, and Milestone
• Diagnose and resolve system faults efficiently
• Provide technical support and advice to clients
• Ensure work is completed to the highest standards and within SLA

Experience Required

• Proven background in servicing enterprise-level integrated systems
• Experience with CCURE, Lenel, Genetec, Milestone (certifications highly desirable)
• Excellent fault-finding and diagnostic skills
• Full UK driving licence

Benefits

• £45,000 - £50,000 basic + paid travel time
• Company vehicle & fuel card
• 25 days holiday + bank holidays
• Private healthcare & pension scheme
• Ongoing training and professional development