Senior Service Designer User-Centred Public Sector Innovator

Methods; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading IT consultancy in the UK is seeking a skilled service designer to enhance user-centered design practices. Responsibilities include advocating for users, mapping services, and collaborating within diverse teams. The ideal candidate will possess relevant industry experience and strong communication skills. The role offers a supportive environment, flexible working, and a range of benefits including development programs, wellness initiatives, and paid volunteer days.

Benefits

Autonomy to develop skills

Employee assistance programme

25 days annual leave

Volunteering days

Private medical insurance

Qualifications

• Experience in user-centered design and service mapping.
• Ability to advocate for user needs and collaborate in teams.
• Strong communication skills and an understanding of technology constraints.

Responsibilities

• Identify and develop best practices for service design.
• Advocate for and understand user needs.
• Collaborate within a multidisciplinary team.

Skills

User-centred design

Communication of abstract concepts

Agile methodology

Prototyping

Workshop facilitation

Education

Relevant industry experience

Job description

A leading IT consultancy in the UK is seeking a skilled service designer to enhance user-centered design practices. Responsibilities include advocating for users, mapping services, and collaborating within diverse teams. The ideal candidate will possess relevant industry experience and strong communication skills. The role offers a supportive environment, flexible working, and a range of benefits including development programs, wellness initiatives, and paid volunteer days.