Senior Service Designer

Unify Talent UK; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A consulting firm in the United Kingdom is seeking an experienced Senior Service Designer for a remote position focused on a Central Gov pilot project. Responsibilities include journey mapping, user testing, and service design prototypes. Candidates should have strong collaboration skills and experience in user-centred design within public sector environments.

Qualifications

• Experience working in complex public sector environments.
• Proven expertise in service design and user testing.

Responsibilities

• Own journey mapping and service blueprints.
• Conduct ideation and co-design workshops with stakeholders.
• Create service design prototypes for testing.
• Support research and user testing activities.
• Perform GDS service assessment.
• Develop beta roadmaps and Discovery / Alpha reporting.

Skills

Strong collaboration and stakeholder engagement skills

User-centred design advocacy

Job description

Senior Service Designer

Gov / GDS

(Apply online only) Per day, Outside IR35

Fully remote!

Initially until the end of March 2026

Our exclusive Consulting partner urgently requires the services of an experienced Service Designer to join a Central Gov pilot project focused on improving data skills.

You will be responsible for:

Owning

• Journey mapping and service blueprints
• Ideation and co-designing workshops with stakeholders
• Service design prototypes for testing

Supporting

• Research and user testing activities
• GDS service assessment
• Beta roadmaps and Discovery / Alpha reporting

Must haves

• Strong collaboration and stakeholder engagement skills
• Proven experience advocating for user-centred design in complex public sector environments

Please apply by submitting your latest CV for immediate review by our Talent team.

Thank you!