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Senior Service Advisor

Octane Recruitment Ltd

Milton

On-site

GBP 26,000 - 31,000

Full time

10 days ago

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Job summary

A leading recruitment firm is seeking a Senior Service Advisor in Abingdon. The role involves greeting customers, booking vehicles for service, and managing customer expectations. Ideal candidates will have previous experience in a dealership, excellent communication skills, and a full UK driving licence. Benefits include access to training programs and a company pension scheme, alongside competitive salary with bonuses. Apply now for this rewarding opportunity.

Benefits

Access to training programs
Company pension scheme
Employee discount

Qualifications

  • Previous experience as a Service Advisor in a car dealership or garage.
  • Full UK driving licence.
  • Professional appearance and excellent interpersonal skills.

Responsibilities

  • Greet and assist customers for servicing and repairs as the primary contact.
  • Book vehicles into the workshop and maintain updates.
  • Upsell additional products and services to customers.

Skills

Customer service skills
Interpersonal skills
Communication skills
Sales skills
Job description
Senior Service Advisor

Abingdon

Hours: Monday - Friday, 1 in 3 Saturday mornings

Salary: £31,000 + bonus OTE 39k+ (Uncapped)

Ref: 29477

We have a new job vacancy available for a Workshop Controller / Senior Service Advisor in Abingdon, Oxfordshire. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

Service Advisor Duties
  • Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
  • Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
  • Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
  • Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
  • Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements
  • Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
  • Professional appearance and excellent interpersonal skills.
  • Full UK driving licence.
  • Willingness to work weekends.
Company Benefits
  • Access to training programs
  • Company pension scheme
  • Employee discount

Any applications will be 100% confidential.

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