Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Kidderminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent government agency in the UK is seeking a Senior User to lead strategic projects impacting vehicle testing services. The role involves enhancing service delivery, building relationships with stakeholders, and driving continuous improvement in testing services. Candidates should have experience in change management and excellent communication skills to succeed. A competitive benefits package and flexible working arrangements are offered.

Benefits

Employer pension contribution of 28.97%

25 days annual leave (increasing by 1 day each year)

Flexible working options

Qualifications

• Experience of delivering change, including engaging staff and teams.
• Ability to interpret monitoring information and industry intelligence.
• Experience in operational standards and quality expectations.

Responsibilities

• Lead frontline teams and build strong relationships with customers.
• Champion high-quality, efficient testing services.
• Provide regular reporting and insight to senior stakeholders.
• Develop collaborative relationships with internal stakeholders.
• Act as the operational lead for service delivery and quality standards.

Skills

Effective communication

Analytical skills

Stakeholder management

Change management

Job description

A prominent government agency in the UK is seeking a Senior User to lead strategic projects impacting vehicle testing services. The role involves enhancing service delivery, building relationships with stakeholders, and driving continuous improvement in testing services. Candidates should have experience in change management and excellent communication skills to succeed. A competitive benefits package and flexible working arrangements are offered.