Senior Sales Manager

Hilton; Isleworth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global hotel group in Isleworth is seeking a Senior Sales Manager to drive business growth by analyzing market trends and developing customer accounts. The ideal candidate will have strong sales experience, a positive attitude, and a commitment to exceptional customer service. This role offers an annual salary of £40,000 along with benefits like free meals and holiday entitlement. To apply, candidates must possess proven sales skills and a relevant degree.

Benefits

Free and healthy meals when on duty

Personal Development programs

Team Member Travel Program

Holiday: 28 days increasing to 33 days

Discounted dental and health cover

Free Parking

Qualifications

• Experience in a sales role with a proven track record to close a sale.
• Knowledge of local market and hospitality.
• Passion for sales and achieving targets.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and travel within the local area to drive business.
• Negotiate room rates/packages with corporate clients.
• Develop creative local marketing channels.
• Prepare company contracts according to pricing conditions.
• Produce accurate reports for management.

Skills

Positive attitude

Good communication skills

Commitment to delivering customer service

Flexibility

Ability to work under pressure

Proven sales experience

Education

Degree-level qualification in a relevant field

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Annual Salary ranging from £40,000
• Free and healthymealswhen on duty
• Grow your Career
• Personal Developmentprogrammes designed to support you at every step of your career
• A chance to make a differencethrough our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:with Perks at Work
• Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Modern and inclusiveTeam Member’s areas

What will I be doing?

As a Senior Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with corporate clients
• Develop and implement creative local marketing channels, including social media channels
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Sales team

What are we looking for?

As a SeniorSales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

EVERY JOB MAKES THE STAY.At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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