Senior Sales & Events Coordinator

TN United Kingdom; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Senior Sales & Events Coordinator to join their dynamic team in Southampton. In this role, you will maximize revenue from corporate and private events while ensuring exceptional guest satisfaction. You will support the Sales & Events Manager and play a crucial role in promoting the hotel through various marketing initiatives. This position offers excellent career progression, discounts on hotel stays, and a collaborative work environment. If you're passionate about sales and hospitality, this opportunity is perfect for you!

Benefits

Career Progression

Discounts on Hotel Stays

Meals Provided During Shifts

Access to Benefits and Discount Platforms

Qualifications

• Experience in sales and event coordination.
• Strong communication and customer service skills.

Responsibilities

• Optimize sales of hotel facilities and services.
• Manage client enquiries and bookings efficiently.
• Support the Sales & Events Manager in administrative tasks.

Skills

Sales Optimization

Customer Relationship Management

Event Coordination

Marketing Activities

Administrative Support

Education

Degree in Hospitality Management

Relevant Certifications

Job description

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Senior Sales & Events Coordinator, Southampton

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Client:

Southampton Harbour Hotel

Location:

Southampton, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

6b98a8f578c6

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Who we are

Harbour Hotels is a collection of prestigious hotels located across the South, offering luxurious coastal, country, and city properties with diverse restaurant concepts and the HarSPA brand. Named AA Hotel Group of the Year in 2018, Harbour Hotels is a growing and dynamic hotel group.

The role:

Supporting the hotel, Sales & Events Manager, and Coordinators in achieving departmental objectives through administrative support.

MAIN PURPOSE AND SCOPE OF THE JOB

This position aims to maximize revenue from corporate events, weddings, and private events, ensuring guest satisfaction and contributing to the hotel’s revenue targets.

DUTIES AND KEY RESPONSIBILITIES:

• Optimize sales of hotel facilities and services to prospective clients.
• Promote the hotel through sales & marketing activities, including promotions, exhibitions, and events.
• Manage enquiries via phone and email, providing personalized responses.
• Conduct show rounds and client meetings.
• Record and report enquiries, viewings, and follow-ups.
• Maintain client records and update as needed.
• Handle payments and liaise with finance.
• Manage bookings to ensure accurate availability and process cancellations efficiently.
• Ensure smooth booking procedures and guest satisfaction.
• Assist the Sales & Events Manager in overseeing and training the team.
• Contribute to sales and marketing initiatives like open days and wedding shows.
• Create and maintain sales collateral with the central team.
• Manage existing client accounts to increase bookings.
• Coordinate hotel FAM trips with the DOS.
• Support administrative processes within the sales department.
• Represent the department in internal meetings and oversee coordinators when needed.

ADDITIONAL RESPONSIBILITIES:

• Exceed customer expectations and position Harbour Hotels as a preferred venue.
• Work within budgets to meet targets.
• Prioritize multiple activities effectively.
• Work Monday-Friday with flexibility for outside hours based on business needs.

CONCLUSION:

This job description outlines the essential scope and nature of the role but is not exhaustive of all duties.

What’s in it for you:

• Excellent career progression within Harbour Hotels
• Discounts on hotel stays and F&B across the group
• Access to benefits and discount platforms
• Meals provided during shifts

If you have the skills and ambition to join Harbour Hotels, please apply with your updated CV. Note: Only candidates eligible to work in the UK or with a valid UK work permit/visa will be considered.

We look forward to hearing from you!