Senior Sales Advisor

Jewson; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday

Job summary

Jewson in London is seeking a Senior Sales Advisor to deliver outstanding customer service and drive sales in a busy building materials environment. You will build relationships with customers face to face and over the phone, understand their needs, and provide proactive advice.

You will develop product knowledge, use in-house systems to manage orders and deliveries, and contribute to growth through upselling and cross-selling. The role includes a discretionary bonus and generous staff benefits.

Qualifications

• In-depth knowledge of building materials and merchant industry.
• Track record of meeting/exceeding sales targets preferred.
• Strong communication and customer service focus.

Responsibilities

• Get to know product lines to maximise customer interactions.
• Develop relationships with new and existing customers via in-person and phone.
• Understand local market and support sales growth plans.
• Use in-house systems to process orders and organise deliveries.
• Upsell and cross-sell to achieve sales and profit targets.
• Learn about suppliers and identify opportunities to improve product knowledge.
• Develop strategies to grow sales and maximise cross-selling opportunities.

Skills

Building materials knowledge

Sales experience

Customer service

Proactive communicator

Job description

Are you based in the Cricklewood area?

Do you have sales experience and a proactive approach to customers?

Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is looking for a Senior Sales Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Location: Jewson, Depot Approach, London, NW2 3DY.

Hours: 7:00am - 16:30pm or 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.

What You’ll Be Doing

Our Senior Sales Advisor's are an important contributor to the teams shared success and an essential part of our Customers positive experience with us. In order to support our customers and deliver a great service you will;

• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
• Develop and implement strategies to grow sales, setting clear objectives for the team and maximising growth through cross selling and leveraging our solutions such as Project Estimator and Tool Hire.

Required Skills And Experience

• In depth knowledge of building materials, construction-related products and the merchant industry including local market dynamics and competitor activity.
• Sound awareness of commercial metrics (margin, pricing, conversion rates, sales forecasting, etc.) with ability to interpret data, identify trends, and take action to improve performance.
• We are looking for a team player with a desire to succeed.
• A background in Sales with a strong track record of exceeding sales targets would be preferable.
• Self motivated with an entrepreneurial spirit.
• Strong communication and commercial awareness to be able to provide great customer service.

What’s In It For You

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

About Us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

What's Next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.