Senior Sales Account Manager - Asset & Maintenance Management software

Aptean; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading software company in the UK is seeking an experienced Account Manager to drive sales and manage client relationships within diverse manufacturing sectors. The role includes optimizing account plans and ensuring customer satisfaction. Ideal candidates will possess SaaS experience, strong communication skills, and a thorough understanding of the sales cycle. Benefits include a hybrid working model and various health schemes.

Benefits

Pension scheme

Life assurance

Private medical care

Income protection scheme

Work-life balance support

Qualifications

• Minimum 1 year experience working with SaaS, software products, services, competencies and offerings across manufacturing sectors.
• Thorough understanding of the customer sales cycle.
• Knowledge or experience of sales methodologies, e.g. Challenger Sale, Value Selling – MEDDIC.

Responsibilities

• Manage the relationships with influencers and decision makers within customer accounts.
• Identify opportunities and close deals for additional products.
• Maintain a thorough understanding of a customer's business goals and project status.
• Manage a revenue and bookings quota and participate in forecast reviews.

Skills

SaaS experience

Sales cycle knowledge

Communication skills

Negotiation skills

Decision-making ability

Job description

As an Account Manager for Agility by Aptean, you will be an integral part of our sales team, responsible for identifying and cultivating new business opportunities, fostering client relationships, and driving the adoption of our cutting‑edge Agility EAM solutions. This role presents an exciting opportunity for an experienced professional to make a significant impact in the rapidly evolving EAM technology, working with customers across many manufacturing industries.

• Manage the relationships with influencers and decision makers within customer accounts to promote loyalty and high customer retention.
• Identify opportunities and close deals for additional Aptean products, add‑on licenses, upsell modules and next version upgrades for existing Aptean customers.
• Identify and manage opportunistic new business situations.
• Maintain a thorough understanding of a customer's business goals and the status of all current projects and issues.
• Optimize portfolios, prioritize accounts, and create and maintain strategic account plans, quotes and forecasts.
• Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
• Facilitate internal communication, including cross‑functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account.
• Minimum 1 year experience working with SaaS, software products, services, competencies and offerings across manufacturing sectors.
• Thorough understanding of the customer sales cycle.
• Knowledge or experience of sales methodologies, e.g. Challenger Sale, Value Selling – MEDDIC.
• Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization.
• Excellent sales, negotiation skills and objection handling skills.
• Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams.
• Possesses a high degree of honesty, integrity and ability to maintain confidentiality.
• Good decision‑making ability and negotiation skills.
• Opportunity to grow within a global software company, which promotes work‑life balance.
• Pension scheme.
• Life assurance.
• Private medical care.
• Income protection scheme.
• Hybrid working model: 2 days per week in the office, home office and visiting clients.

Equal Opportunity Statement

At Aptean, we are committed to fostering a diverse, equitable and inclusive company culture. We believe that embracing different perspectives and backgrounds fuels innovation and success. We are dedicated to creating an environment where every employee, regardless of race, gender, age, religion, disability or nationality, can thrive and contribute to our mission. "At Aptean, our diverse and global team is our greatest asset. By harnessing our differences, we maximize our success and that of our customers." – TVN Reddy