Senior Risk Lead

Teleperformance; Swindon; Hybrid; GBP 63,000 - 75,000; Full time

Job summary

A leading global company is seeking a Senior Risk Lead to support risk management across government and retail sectors. This hybrid role involves identifying, assessing, and reporting on risks to ensure compliance with the risk management framework. The ideal candidate possesses a risk-based mindset and has at least 5 years of risk experience. Responsibilities include developing process controls, educating business leaders, and participating in audits. Join a dynamic team and help promote a culture of risk awareness.

Qualifications

• Minimum of 5 years risk experience.
• Must possess excellent English communication skills.
• Experience in Audit / Compliance Monitoring or Assurance.

Responsibilities

• Identify, assess, track, and report on all risks and issues.
• Develop and implement key process controls and risk mitigation strategies.
• Support and educate the business on all elements of risk.

Skills

Risk-based approach / mindset

5 years risk experience

Excellent English written and oral skills

Strong relationship building

Audit / Compliance Monitoring experience

Ability to create test / audit plans

Analytical skills

Adaptable to fast-paced environments

Leadership and remote management experience

Knowledge of regulatory environments (e.g., GDPR, SOX)

Job description

Job Title - Senior Risk Lead

Salary - 75K

Location - Bristol (hybrid)

Job Role

We are a global company with a strong footprint within the United Kingdom Business Processing outsourcing market (BPO). Due to our business expanding there is a need to appoint a Risk Manager to support our business leaders across government and retail accounts.

Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance. The Risk Manager will provide effective 2nd Line of Defence (2LoD) oversight throughout all Lines of Business across multiple sites within our operation both onshore and offshore. The Risk Manager will support with compliance of our Enterprise Risk Management framework and provide ongoing continued support to ensure all risks and issues are captured, monitored and effective Risk mitigation treatment plans and controls are in place.

Responsibilities

• The Risk Manager willIdentify, assess, track, and report on all risks and issues.
• Help business leaders develop and implement key process controls and risk mitigation strategies.
• Support, educate, and guide the business on all elements of risk spanning all business functions.
• Produce MI and reporting packs.
• Ensure all risks and issues are captured in the corporate risk register.
• Assist with incident management.
• Undertake key controls testing and audits.
• Provide support to the Security and Privacy teams.
• Attend client review meetings.
• Participate in external and internal audits.
• Promote a culture of proactive risk awareness.

Skills

• Be able to evidence a risk-based approach / mindset.
• Minimum of 5 years risk experience.
• Excellent English written and oral skills.
• Ability to build strong relationships whilst ensuring the integrity of the 2 LoD is not compromised.
• Audit / Compliance Monitoring or Assurance experience.
• Ability to create test / audit plans.
• Analytical skills
• Adaptable to fast paced changing environments
• Leadership and remote management experience.
• Knowledge of regulatory environments (e.g., GDPR, SOX)

Desirable but not essential skills

• IRM qualification.
• Financial Crime experience.
• Business Continuity experience.
• Incident Management experience.Government and public sector experience
• Business process outsourcing (BPO) experience