Senior Resourcing and Medical People and Culture Manager

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 50,000 - 70,000; Full time

Job summary

A regional healthcare organization is seeking a Senior Resourcing, Rostering and Medical People and Culture Manager to lead their recruitment and medical HR strategies. This pivotal role requires strong leadership, workforce planning expertise, and a commitment to improving people practices within the NHS. The position is based in Norwich, offering the opportunity to impact patient care and organizational culture significantly.

Benefits

Ongoing training and development opportunities

Supportive team environment

Qualifications

• Significant experience at operational and strategic levels in workforce systems.
• Proven ability to lead and manage teams effectively.
• Commitment to continuous professional development.

Responsibilities

• Lead the Resourcing and Staffing Teams to meet NHS needs.
• Develop strategic workforce plans.
• Oversee compliance with employment governance.

Skills

Leadership and management

Workforce planning

Analytical skills

Customer-focused service

Knowledge of medical HR

Interpersonal skills

Education

Degree plus relevant training

Job description

As our Senior Resourcing, Rostering and Medical People and Culture Manager, you will:

Responsibilities

• Lead the Resourcing, Medical HR, and Temporary Staffing Teams, providing an effective, efficient, and customer‑focused service that meets the changing needs of the NHS and NSFT.
• Develop and deliver strategic workforce plans and innovative recruitment solutions, working collaboratively across the People and Culture Directorate, Finance, and Operational colleagues.
• Ensure our Medical HR service supports safe, high‑quality patient care and meets the needs of our clinical services.
• Use high‑quality workforce information and analysis to inform and influence strategic and tactical business planning.
• Oversee compliance with employment governance, visa management, and regulatory requirements, ensuring robust systems and accurate reporting.
• Champion continuous improvement in service quality, developing and implementing training and capability‑building programmes for recruitment, medical job planning, and rostering.
• Represent NSFT at internal and external forums, providing expert advice and acting as a role model for compassionate, person‑centred leadership.

Are you passionate about innovative workforce solutions and improving people practices across the NHS? NSFT is seeking an influential Senior Resourcing, Rostering and Medical People and Culture Manager to lead our strategic response to recruitment, retention, and medical HR challenges. This is a pivotal role, directly impacting the quality of care we deliver and the experience of our staff.

What We’re Looking For

• Degree plus additional relevant training or equivalent experience to master's level.
• Significant experience at an operational and strategic level in workforce systems, information, and planning.
• Proven ability to lead and manage teams, deliver customer‑focused people services, and influence at senior levels.
• Highly specialised knowledge in workforce systems, recruitment, medical HR, and equality and diversity issues.
• Excellent analytical, organisational, and interpersonal skills, with a proactive and solutions‑focused approach.
• Commitment to continuous personal and professional development.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.