Senior Residential Support Worker

Keyline Care; Sutton-in-Ashfield; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Competitive salary

40-hour contract

28 days leave

Induction with PACE & DDP

Funded Level 5 Diploma

Recognition awards

Employee Assistance Programme

Professional growth

Inclusive culture

Job summary

Keyline Care is seeking a Senior Residential Childcare Support Worker in Sutton-in-Ashfield to lead shifts, mentor a team and deliver trauma-informed, therapeutic care to young people.

You will model therapeutic practice (DDP/PACE), build relationships with young people and ensure high standards of safeguarding and care planning.

Qualifications

• Minimum two years’ experience in residential childcare, including shift leadership.
• Level 3 Diploma in Residential Childcare (or equivalent) is required.
• DDP therapeutically trained or willing to complete the training within the probation period.
• Strong safeguarding knowledge and ability to respond effectively to concerns.

Responsibilities

• Lead shifts, ensuring the smooth running of the home and adherence to all care plans, risk assessments and routines.
• Coach, mentor and role-model therapeutic practice for Residential Support Workers.
• Embed therapeutic approaches, including DDP and trauma-informed care, into everyday practice.
• Complete and review placement plans, 24-hour support plans and other key records.
• Support incident debriefs and reflective practice discussions to strengthen team learning.
• Maintain positive working relationships with external professionals, families and the wider community.

Job description

Job Summary

Do you want to work in a children’s home where you can have a lasting impact on a young person’s life? Your dedication, resilience, and care can transform young lives every day.

We’re seeking Senior Residential Childcare Support Workers to provide care to the young people we support, while also guiding and supporting the wider team.

The children and young people who live with us have often faced difficult and sometimes traumatic experiences. At times, this can be expressed through big emotions, heightened behaviours or distress that may feel overwhelming. These moments require patience, resilience, and a calm, confident presence, not only for the young people but also for the staff you will be supporting. As a Senior, you will play a key role in modelling therapeutic practice, ensuring consistency, and helping your colleagues feel confident in responding to these situations.

You will work directly with young people, building genuine relationships and using therapeutic approaches such as Dyadic Developmental Practice (DDP) and PACE to help them feel safe, valued, and supported to grow.

At Keyline Care, you’re more than just a staff member, you’ll be a role model, a trusted adult, and a vital part of a young person’s journey towards independence, wellbeing, and their full potential.

Location: Sutton-in-Ashfield

Job Type: Full-Time (40 hours per week)

Salary: £33,500 - £36,500

Shift Pattern: The role operates on a 1-on, 2-off shift pattern. Two contracted sleep-ins per month are included within the standard salary. Any additional sleep-ins worked will be paid at a rate of £60 per sleep-in.

What We Offer

• Competitive Salary.
• 40-hour Full-Time Contract.
• 28 days annual leave (including bank holidays).
• Full induction programme, including therapeutic training in PACE and DDP trauma-informed care.
• Funded qualifications - including Level 5 Diploma in Residential Childcare with progression opportunities to higher levels.
• Monthly recognition awards, celebrating exceptional commitment, care and therapeutic practice.
• Employee Assistance Programme - offering support for physical, emotional and mental health.
• High-quality training, regular reflective supervision, and opportunities for professional growth.
• A supportive, inclusive culture where diversity is respected, individuality is valued, and every staff member feels part of a team.

What We’re Looking For

• A minimum of 2 years’ experience in residential childcare, including shift leadership.
• Level 3 Diploma in Residential Childcare (or equivalent) is required.
• DDP therapeutically trained or willing to complete the training within the probation period.
• Strong safeguarding knowledge and ability to respond effectively to concerns.

Requirements

• Minimum age 22 (Ofsted requirement).
• Must have the right to work in the UK.
• Full manual UK driving license.
• Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.
• A full Enhanced DBS Check will be required for the successful candidates.
• Please note - we do not currently hold a sponsorship licence and are therefore unable to offer visa sponsorship.

What You’ll Be Doing

• Lead shifts, ensuring the smooth running of the home and adherence to all care plans, risk assessments, and routines.
• Ensure the home environment remains safe, structured, and nurturing.
• Coach, mentor, and role-model therapeutic practice for Residential Support Workers.
• Embed therapeutic approaches, including DDP and trauma-informed care, into everyday practice.
• Complete and review placement plans, 24-hour support plans, and other key records.
• Support incident debriefs and reflective practice discussions to strengthen team learning.
• Maintain positive working relationships with external professionals, families, and the wider community.

About Us

Keyline Care is a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs. With a strong track record in empowering adults to live safe, meaningful, and independent lives, we are now expanding into Ofsted-registered children’s residential care.

This exciting new chapter reflects our commitment to supporting young people with high acuity needs, including emotional and behavioural challenges, developmental trauma, and attachment difficulties. Our new children’s homes are designed to offer intensive, trauma-informed therapeutic care, led by skilled teams and supported by clinical professionals.

What makes us unique is our seamless pathway from childhood through to adulthood. Our model offers young people the opportunity to receive focused therapeutic support in a stable home environment, and - when ready - to transition into our existing, well-established supported living and adult services. This approach promotes continuity, emotional security, and sustained progress through each stage of a young person’s journey. With a strong infrastructure and years of experience delivering regulated services, we are well-equipped to provide safe, consistent, and high-impact care that helps young people heal, grow, and achieve long-term positive outcomes