Senior Residential Support Worker

Peters Dean Care Ltd; Macclesfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in Macclesfield is seeking a Senior Support Worker to improve the lives of vulnerable young people. Responsibilities include providing care, managing behaviour, and collaborating with multidisciplinary teams. The ideal candidate will have strong empathy, communication skills, and experience with challenging behaviour. This full-time position offers competitive pay, training opportunities, and a supportive work environment.

Benefits

Company pension

Employee discount

Referral programme

Free meals on shift

Enhanced pay scales based on qualifications

Fully funded training

Qualifications

• Passionate about improving the lives of vulnerable children and young people.
• Experienced in handling challenging behaviour with empathy and resilience.
• Confident in using your initiative and solving problems.
• Able to manage pressure and prioritize tasks effectively.

Responsibilities

• Ensure the care and wellbeing of each young person in your care.
• Attend and coordinate meetings with schools and local authorities.
• Provide guidance and mentoring to support workers.
• Manage and de-escalate challenging behaviour.

Skills

Empathy

Communication skills

Problem-solving

Teamwork

Job description

Senior Support Worker - Make a Real Difference

We're looking for a passionate and experienced Senior Support Worker to join our dedicated team, supporting young people with Emotional and Behavioural Difficulties. This is a deeply rewarding opportunity in a dynamic environment where no two days are the same.

What We Offer

• Highly competitive salary
• Fully funded training & recognised qualifications
• Comprehensive induction and onboarding programme
• Enhanced pay scales based on qualifications and experience
• Enhanced maternity & paternity pay
• Free meals on shift
• Great employee benefits package
• Life assurance

Your Role as Senior Support Worker

• Take a lead role in ensuring the care and wellbeing of each young person in your care.
• Attend and coordinate meetings with schools, social workers, and local authorities.
• Provide guidance and mentoring to support workers, including training in therapeutic approaches.
• Contribute to the creation of reports (LAC, Placement Reviews, and Care Plans).
• Raise safeguarding concerns promptly with the Registered Manager.
• Manage and de‑escalate challenging behaviour in a calm and professional manner.
• Be a consistent and positive role model at all times.
• Collaborate with multi‑disciplinary teams to develop effective care strategies.
• Administer and document medication in line with policies.
• Conduct thorough risk assessments to ensure safety and wellbeing.
• Build meaningful relationships with vulnerable young people aged 8‑17 and support supervised family contact.
• Deliver Keywork sessions and support positive behavioural change.
• Liaise effectively with families, social workers, and healthcare professionals.
• Always safeguard and promote the welfare of our young people.

About You

• Passionate about improving the lives of vulnerable children and young people.
• Experienced in handling challenging behaviour with empathy and resilience.
• Strong communication and interpersonal skills – able to offer guidance and support (training provided).
• Confident in using your initiative and solving problems.
• A reliable team player and a consistent role model for the young people.
• Able to manage pressure and prioritise tasks effectively.
• Willing and able to work flexibly across the week, including evenings and weekends (shifts between 7:30am – 10:30pm).
• Able to complete between 4‑8 sleep‑in shifts per month.

Ready to make a real impact?

Send us your CV today

INDSEN

Job Types: Full-time, Permanent

Benefits

• Company pension
• Employee discount
• Referral programme

Licence/Certification

• UK right to work indefinitely and without sponsorship (required)
• UK Manual Driving Licence (required)