Senior Residential Services Officer (Adults)

Hampshire County Council; Salisbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government council in the UK is seeking a Senior Residential Services Officer to provide leadership and support in a residential home for adults with learning disabilities. The role includes assisting individuals with personal care and ensuring compliance with care standards. Ideal candidates will have experience in social care, strong communication skills, and a commitment to high-quality service delivery. This position requires shift work, including weekends and bank holidays, with a competitive benefits package and support for personal development.

Benefits

Comprehensive induction programme

Personal development support

Access to Employee Assistance Programme

Local Government Pension Scheme

Qualifications

• Successful track record working in a social care setting.
• Confidence to lead, support and motivate others.
• Strong team player with excellent communication skills.

Responsibilities

• Support the Registered Manager to ensure high-quality service delivery.
• Contribute ideas for the smooth running of the home.
• Assist individuals with diverse needs and promote independence.

Skills

Leadership

Teamwork

Communication

Empathy

Job description

Overview

As a Senior Residential Services Officer, you’ll work alongside another Senior Residential Officer to provide leadership support to our friendly and supportive care team. Upton Grey Close is a long stay CQC registered residential home for adults with learning disabilities.

We welcome visits to Upton Grey Close if you would like a tour around the facilities before applying; please don’t hesitate to get in touch to arrange this.

Responsibilities

• Support the Registered Manager, ensuring high-quality service delivery, deputising as required.
• Contribute ideas to enable the smooth running of the home.
• Work with individuals with diverse physical, mental, social, and emotional needs.
• Use a person-centred approach to focus on strengths and promote independence. Tailor support to each individual's needs.
• Assist with eating and drinking, medication, personal care, and communication.
• Ensure compliance with CQC and Care standards, following internal policies and practices.

What we’re looking for

• Successful track record working in a social care setting with a good understanding of relevant Social Care regulations.
• Confidence to lead, support and motivate others.
• Strong team player, mentoring others to deliver high standards of care.
• Excellent communication, collaboration and relationship-building skills.
• Positive role-model of our core values, demonstrating patience, empathy and compassion.

Why join us?

• Comprehensive induction programme, enabling you to do a first-class job as a Senior Residential Services Officer.
• Commitment to your personal development. We can support you to undertake a QCF Diploma Level 5 in Leadership for Health and Social Care (Adults).
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

As this is a 24/7 service, you’ll be required to work a shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.

Application

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of could include: Senior Support Worker, Senior Care Assistant, Senior Care Worker, Senior Health Care Assistant, Senior Carer, Senior Residential Support Worker, Senior Support Worker, Therapeutic Support Worker, Life Skills Coordinator, Wellbeing Coordinator, Positive Behaviour Support Worker, Wellbeing and Community Support, House Parent, Night Support Worker, Night Carer, Night Care Assistant, Community Care Assistant and Personal Care Giver.