Senior Rent Accounting Officer

We Manage Jobs(WMJobs); Dudley; Hybrid; GBP 30,000 - 40,000; Part time

Job summary

A council organization in Dudley is seeking a Senior Rent Accounting Officer to manage rent accounting and income management systems. This role involves processing Direct Debit files, supervising team members, and contributing to policy development. Ideal candidates will have experience in financial administration, strong MS Office skills, and the ability to interpret financial data. The position requires on-site work 3+ days a week, offering a dynamic environment focused on ensuring accurate financial operations.

Qualifications

• Experience in financial administration or accountancy, including Direct Debit processing.
• Strong knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to interpret statistical information and produce reports.

Responsibilities

• Process daily Direct Debit files and reconcile payments.
• Maintain and develop rent accounting systems with statistical report generation.
• Provide guidance and training to Rent Accounting Officers.

Skills

Financial administration

Direct Debit processing

Microsoft Office

Reporting skills

Excellent communication

Education

Good standard of education (GCSE/O Level with Mathematics)

NVQ Level 3 in Business Administration or AAT (Foundation)

Job description

Senior Rent Accounting Officer

Directorate: Housing Management and Tenant Participation
Division: Finance – Rent Accounting Team
Grade: 7
Hours & Working Pattern: 18.5 hours (Wed pm ,Thurs & Fri).

About the Role

We are seeking a highly motivated and experienced Senior Rent Accounting Officer to join our Housing & Community Directorate. This is a key role within the Rent Accounting Team, responsible for managing and maintaining the integrity of rent accounting and income management systems, with a particular focus on Direct Debit services.

You will play a pivotal role in ensuring accurate processing of Direct Debit files, system development, quality reviews, and operational improvements. The position also involves supervising team members, providing training, and contributing to policy development and system enhancements.

Key Responsibilities

• Direct Debit Management: Process daily Direct Debit files, reconcile payments, and liaise with IT and Business Systems teams to resolve issues.
• System Integrity: Maintain and develop rent accounting systems, undertake complex amendments, and produce statistical reports for monitoring and reconciliation.
• Team Support: Provide guidance and training to Rent Accounting Officers, authorise transactions, and oversee quality reviews.
• Operational Development: Contribute to system design and implementation, participate in working groups, and coordinate marketing initiatives for Direct Debit services.
• Financial Administration: Calculate and process tenancy‑related charges, liaise with Housing Benefits, and manage property‑related adjustments.

About You

• Experience in financial administration or accountancy, including Direct Debit processing and auditing financial processes.
• Strong knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to interpret statistical information and produce reports.
• Excellent communication skills and the ability to work independently and as part of a team.
• A flexible, conscientious, and self‑disciplined approach.

Qualifications

Good standard of education (GCSE/O Level or equivalent, including Mathematics at grade C or above).

• Prepared to study for NVQ Level 3 in Business Administration or AAT (Foundation) or equivalent.

Additional Information

• This role requires compliance with the Council’s Financial Regulations and Standing Orders.
• Commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• DBS clearance may be required depending on duties.

Workplace Attendance: Working in the office 3+ days a week (pro‑rata).

If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail].

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance (https://help.wmjobs.co.uk/). If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail].

The Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross‑match your information both internally and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications.

Attached documents

• PSpec SRAO - Jan 26.doc
• Revised SRAO JD Jan 2026.docx
• Employee Benefits List.pdf