Senior Remote Digital Service Designer (Contract)

Lorien; City Of London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading professional services company is seeking a Lead/Senior Digital Service Designer for a remote contract role. The candidate should have a proven track record in service design, preferably within government, and demonstrate strong user-centered design skills. This position requires effective communication skills and the ability to engage with diverse users. Responsibilities include investigating user needs and delivering complex user-centered solutions.

Qualifications

• Proven track record in service design, preferably in government.
• Ability to resolve complex issues through user-centered methods.
• Strong understanding of the diversity of users for accessibility.

Responsibilities

• Investigate and define complex user needs.
• Monitor work to meet time and quality targets.
• Communicate complex information effectively to various audiences.

Skills

User-centered design (UCD)

Strong communication skills

Collaboration skills

Understanding of design thinking

Quantitative research methods

Qualitative research methods

Job description

A leading professional services company is seeking a Lead/Senior Digital Service Designer for a remote contract role. The candidate should have a proven track record in service design, preferably within government, and demonstrate strong user-centered design skills. This position requires effective communication skills and the ability to engage with diverse users. Responsibilities include investigating user needs and delivering complex user-centered solutions.