Senior Reliability Maintenance Engineering Technician, RME (Fulfillment & Operations)

Amazon Inc.; Mansfield; On-site; GBP 42,000 - 54,000; Full time

Job summary

Amazon UK Services Ltd. is hiring a Senior Reliability Maintenance Engineering (RME) Technician to lead critical maintenance and upgrades across our sites. You will drive safety, oversee shift teams, and implement improvements to keep equipment running at peak efficiency.

Based on site with flexible shifts, you’ll troubleshoot, coordinate with contractors, and help standardise methods across multiple fulfilment centres, contributing to minimal downtime and fast, reliable operations for customers.

Qualifications

• NVQ Level 3 in mechanical, electrical or mechatronics (or equivalent apprenticeship).
• Willingness to work flexible shifts including weekends/nights.
• Experience in technical leadership within automation or material handling environments.
• Strong English verbal and written communication.

Responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure correct processes.
• Track equipment performance via visual checks, condition-based monitoring, and preventive tasks.
• Supervise on-shift technicians and act as first contact for Reliability Maintenance Engineers.
• Resolve equipment issues to minimize downtime and speed up package processing.
• Contribute to continuous improvement and standardisation across the EU network.

Skills

Technical leadership

English proficiency

Flexible schedule

Multi-site experience

Education

NVQ Level 3 in Mechanical, Electrical or Mechatronics

Tools

PLC controls systems

CMMS

Job description

Senior Reliability Maintenance Engineering Technician, RME

Job ID: 10568695 | Amazon UK Services Ltd.

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher.

Key job responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible
• Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. As an RME Technician, you’ll also respond promptly to breakdowns, investigating, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements.

Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock - allowing Amazon to deliver at the speed we’re known for.

About the team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic Qualifications

• NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Relevant experience in a technical leadership role
• Relevant experience working in both electrical and mechanical disciplines
• Relevant experience in automation or material handling equipment environments
• Advanced proficiency in verbal and written English

Preferred Qualifications

• Experience working in a multi-contractor and multi-site working environment
• Understanding of PLC based controls systems and statutory compliance requirements
• Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks
• A degree preferably in a technical discipline or operations

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.