Senior Reliability Maintenance Engineering Technician, RME

Amazon.com, Inc; Tilbury; On-site; GBP 42,000 - 65,000; Full time

Job summary

Amazon.com, Inc. is seeking a Senior RME Technician to lead reliability maintenance across EU operations. You will guide shift technicians, ensure safe equipment usage, and advocate improvements to drive uptime and efficiency.

You will monitor performance, coordinate preventative maintenance, and collaborate with your line manager on admin tasks while progressing within a dynamic Amazon site network.

Qualifications

• Flexible schedule including weekends and nights.
• Experience leading engineering teams as a mentor or tech lead.
• Mechanical, Electrical or Mechatronics background with recognized NVQ or apprenticeship.
• Experience in automation or complex MHE environments.
• Advanced English communication.

Responsibilities

• Demonstrate best practice on equipment safety and monitor teams to ensure correct processes.
• Track equipment performance via visual checks, condition-based monitoring, and preventative maintenance; schedule servicing.
• Supervise shift technicians and serve as first contact for Reliability Maintenance Engineers.
• Resolve equipment issues to reduce downtime and speed up package processing.
• Support ongoing improvements and standardization of EU-wide maintenance processes.

Skills

Leadership

Mechanical

Electrical

Mechatronics

English proficiency

CMMS

Education

NVQ Level 3

4-year UK apprenticeship

Tools

CMMS

Job description

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you'll pay close attention to our processes to help maintain our high standards, and you'll put in place upgrades to take that standard even higher.

Key job responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to
  reduce downtime for operations so they can process packages as quickly as possible
• Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

In every shift, you'll be leading a team to make sure everyone has the equipment they need and that it's running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you'll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You'll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your
experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles.

About the team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

BASIC QUALIFICATIONS

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience leading engineering teams as a mentor or tech lead
• NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics, or 4 years UK certified apprenticeship
• Experience in automation or complex MHE environments
• Advanced proficiency in verbal and written English
• Experience using CMMS (Computerized

PREFERRED QUALIFICATIONS

• Experience using CMMS (Computerized