Senior Reliability Maintenance Engineering Technician, RME

Amazon; Reading; On-site; GBP 45,000 - 60,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Senior Reliability Maintenance Engineering Technician (RME) to lead a shift-based team in maintaining automated equipment and ensuring high uptime at an operational site in Reading.

You will oversee preventative maintenance, monitor performance, and drive improvements across our EU network. The role requires NVQ Level 3 or equivalent, a technical leadership background, and strong English communication.

Qualifications

• NVQ Level 3 or equivalent in mechanical/electrical/mechatronics
• Experience in a technical leadership role
• Strong English communication (verbal and written)
• Experience with automation or material handling equipment

Responsibilities

• Demonstrate best practice on equipment safety and monitor team adherence to processes
• Track equipment performance via visual checks, CBM, and preventative maintenance
• Supervise shift technicians and be the first point of contact for RME engineers
• Resolve equipment issues to minimise downtime and speed up packaging operations
• Identify and implement process improvements across the EU network

Skills

NVQ Level 3

Technical leadership

English proficiency

Automation experience

Education

Technical degree or apprenticeship

Tools

PLC controls

CMMS

SCADA

Job description

Senior Reliability Maintenance Engineering Technician, RME

Job ID: 10523607 | Amazon UK Services Ltd.

Key job responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible
• Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime.

With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks.

This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles.

About the team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic Qualifications

• NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year IRL/UK certified apprenticeship
• Relevant experience in a technical leadership role
• Relevant experience working in both electrical and mechanical disciplines
• Relevant experience in automation or material handling equipment environments
• Advanced proficiency in verbal and written English

Preferred Qualifications

• Experience working in a multi-contractor and multi-site working environment
• Understanding of PLC based controls systems and statutory compliance requirements
• Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks
• A degree preferably in a technical discipline or operations

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.