Senior Reliability Maintenance Engineering Technician, RME

Amazon Jobs; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global retailer located in Norwich is seeking a Senior RME Technician to maintain high equipment standards and ensure operational efficiency. The role involves supervising technicians, troubleshooting equipment issues, and leading continuous improvement initiatives across the EU network. Candidates must have a minimum NVQ Level 3 in engineering and relevant technical leadership experience. This full-time role may include shift patterns, including nights and weekends.

Qualifications

• Full Engineering indentured Apprenticeship or equivalent.
• Experience in multiple contracting environments.
• Understanding of statutory compliance requirements.

Responsibilities

• Supervise technicians and ensure equipment safety.
• Monitor equipment performance and oversee maintenance tasks.
• Implement improvements based on observations.

Skills

Technical leadership

Electrical and mechanical knowledge

Advanced English proficiency

Experience in automation

Experience with PLC control systems

Education

Minimum NVQ Level 3 in relevant Engineering subject

Degree in a technical discipline

Tools

Computerised maintenance management systems

Job description

Overview

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As a Senior RME Technician, you will help ensure that the tools and technologies we use keep pace with evolving needs. You will focus on maintaining high standards, implementing upgrades, and driving efficiency through continuous improvement.

Responsibilities

• Demonstrate best practice for equipment safety and monitor teams to ensure correct processes are followed.
• Track equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks; schedule additional servicing as required.
• Supervise technicians on shift, support their development, and act as the first point of contact for Reliability Maintenance Engineers.
• Resolve equipment issues to reduce downtime and support rapid processing of packages.
• Support continual improvement initiatives and standardise processes across the EU network.
• Lead a team on shift to ensure equipment availability and proper operation, and monitor compliance with regulations and policies.
• Identify improvements from shift observations, implement changes across an EU-wide function, and monitor system performance with tools such as SCADA.
• Collaborate with your line manager to assist with administrative tasks and site operations.
• Work at an operational site with shift patterns that may include weekends and nights; use this experience to progress into more senior roles.

Qualifications

• A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject.
• Relevant experience in a technical leadership role.
• Relevant experience in both electrical and mechanical disciplines.
• Relevant experience in automation or material handling equipment environments.
• Advanced proficiency in verbal and written English.
• Experience working in a multi-contractor and multi-site environment.
• Understanding of PLC-based control systems and statutory compliance requirements.
• Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks.
• A degree, preferably in a technical discipline or operations.

About the Company and Benefits

Amazon is an equal opportunities employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding priority for Amazon. Please consult our Privacy Notice at the following URL to learn how we collect, use, and transfer personal data of candidates: https://www.amazon.jobs/en/privacy_page

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.