Senior Reliability Maintenance Engineering Technician, RME

Amazon; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global technology company in the UK is seeking a Senior Reliability Maintenance Engineering Technician. The role involves supervising a team, ensuring equipment performance, and implementing improvements. Candidates should have a NVQ Level 3 in Engineering, relevant leadership experience, and skills in electrical and mechanical disciplines. This position offers opportunities for career progression within the company.

Qualifications

• A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject.
• Relevant experience in a technical leadership role.
• Experience in both electrical and mechanical disciplines.

Responsibilities

• Demonstrate best practices on using equipment safely.
• Keep track of equipment performance and schedule servicing.
• Supervise technicians and support their development.

Skills

Technical leadership

Experience in automation

Electrical skills

Mechanical skills

Proficiency in English

Education

NVQ Level 3 or equivalent in Engineering

Degree in a technical discipline

Tools

Computerised maintenance management systems

Job description

Senior Reliability Maintenance Engineering Technician, RME

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll focus on our processes to help maintain high standards and implement upgrades to raise those standards further.

Key responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks; schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to reduce downtime for operations so packages can be processed quickly
• Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

In every shift, you’ll lead a team to ensure everyone has the equipment they need and that it’s running properly. This involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime.

With what you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive, and then implement those improvements across an EU-wide function. You’ll also monitor processes with tools like SCADA to guarantee performance, and work closely with your line manager to assist with administrative tasks.

This role is located at an operational site. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this part of Amazon, you’ll be well-placed to progress into more senior roles.

About the team

Our Reliability Maintenance Engineering (RME) team keeps equipment performing at its best. We are a technically minded team, made up of excellent team players and guided by experienced leaders. We work to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some team members lead others as they work on exciting technology unique to Amazon.

From installing automated packaging systems to overseeing general site maintenance and repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant so everyone is safe and sites operate at maximum efficiency. There are opportunities for progression within the RME team and across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers receive their orders on time. We may work during early or late hours to carry out maintenance with minimal disruption, including night shifts. We have the skills and opportunity to develop and introduce new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic Qualifications

- A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject
- Relevant experience in a technical leadership role
- Relevant experience working in both electrical and mechanical disciplines
- Relevant experience in automation or material handling equipment environments
- Advanced proficiency in verbal and written English

Preferred Qualifications

- Experience working in a multi-contractor and multi-site working environment
- Understanding of PLC-based controls systems and statutory compliance requirements
- Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks
- A degree preferably in a technical discipline or operations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodation information page for more details.

Note: This posting includes standard notices about equal opportunity employment.

Posted: June 13, 2025