Senior Reliability Maintenance Engineering Technician

Amazon; Dunstable; On-site; GBP 45,000 - 70,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Senior Reliability Maintenance Engineer (RME) Technician to lead shift teams, ensure safe operation of equipment, and drive uptime across EU sites.

You will monitor performance, implement preventative maintenance, and push continuous improvements to standardize processes regionally and globally. You will oversee technicians, coordinate maintenance tasks, and work with Scada and CMMS systems.

Qualifications

• NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience in electrical or mechanical engineering.
• Experience in material handling equipment (MHE) or automation environments, or experience in similar environments.
• Experience in English-language communication skills, both written and verbal.
• Experience leading engineering teams as a mentor or tech lead.

Responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes.
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required.
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers.
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible.
• Support in finding ways to continually improve systems and standardise processes across the EU network.

Skills

Electrical engineering

Mechanical engineering

Leadership / mentoring

Maintenance experience

English communication

Flexible schedule

Education

Bachelor's degree in Engineering or related field

Tools

CMMS software

PLC automation

Robotics experience

Job description

Description

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher.

Key job responsibilities

• Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes
• Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required
• Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers
• Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible
• Support in finding ways to continually improve systems and standardise processes across the EU network

A day in the life

In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles.

About The Team

Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic Qualifications

• NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in electrical or mechanical engineering
• Experience in material handling equipment (MHE) or automation environments, or experience in similar environments
• Experience in English-language communication skills, both written and verbal
• Experience leading engineering teams as a mentor or tech lead

Preferred Qualifications

• Experience with robotic maintenance
• Experience of multi-contractor management
• Experience with PLC-controlled automation
• Experience working with CMMS software, or experience in planning, scheduling and auditing maintenance activities
• Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field

Equal Opportunities

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon UK Services Ltd.

Job ID: A10566455