Senior Rehabilitation Support Worker

Surrey Downs Health and Care; Epsom; On-site; GBP 33,000 - 36,000; Full time

Job summary

Surrey Downs Health and Care in Epsom is seeking a Senior Rehabilitation Support Worker to support home-first discharge pathways and coordinate rehabilitation across community and hospital settings. The role sits within the Recovery At Home team, delivering timely care and assessment to enable safe discharge and ongoing needs evaluation.

The post involves working in a multidisciplinary team, with scope to develop skills and competencies in collaboration with physio, OT, nursing, and social care

Qualifications

• Educated to NVQ 3 level or equivalent in a relevant subject.
• Diploma level or equivalent through short courses or experience.
• Intermediate IT skills with Outlook, Word, Excel; AIS and EMIS knowledge.

Responsibilities

• Complete skilled screening assessment for clients referred to the service.
• Carry a delegated caseload of clients with a range of needs within a defined clinical area.
• Undertake skilled rehabilitation using innovation and report progress to the MDT.
• Work independently in implementation and evaluation of occupational therapy and physiotherapy interventions.
• Provide feedback to the MDT on changes in patient condition and relevant information.

Skills

Communication skills

Data entry

Presentation skills

Education

NVQ 3 level or equivalent

Diploma level or equivalent via short courses or experience

Tools

AIS

EMIS

Job description

Employer Surrey Downs Health and Care Employer type Public (Non NHS) Site Mole Valley Building - Epsom General Hospital Town Epsom Salary £33,262 - £36,027 Per-annum pro rata inc outer HCAS Salary period Yearly Closing 02/11/2026 23:59

Surrey Downs Health and Care

Senior Rehabilitation Support Worker

NHS AfC: Band 4

Job overview

Surrey Downs Health & Care

Home First supports the approach of “why not home, why not today?” Wherever possible patients should be supported home for ongoing assessments where this is not possible alternative pathways are available. Staying in hospital for longer than necessary has a negative impact on patient outcomes and ensuring patients are given the chance to continue their lives at home is vital for their long-term wellbeing.

The Recovery @home service forms an integral and essential part of Discharge to Assess, being available to provide timely care and support to facilitate discharge from hospital and onward assessment and identification of need. The team will work closely with health and social care services.

The service provides a 7 day / week service from 8am to 8pm working across both the community and hospital settings. Staff are required to work flexibly over the full week.

Main duties of the job

The Senior Rehab Support Worker role will function as part of the new and exciting Recovery At Home team by overseeing and supporting care and rehabilitation delivery within a community setting. The Recovery at Home service aims to provide a seamless service and to support discharges from hospital or prevent admission to hospital. The post holder will undertake a range of delegated tasks plan and will report to the Team Lead. This role will be supported to develop skills and abilities to work with this client group to provide the appropriate level of care.

It is anticipated that this role will continue to develop through the acquisition of further skills, knowledge and competencies to be determined within the clinical teams with focus on clients’ need.

You will be responsible for consulting with patients and determining their needs, developing care plans, coordinating patient-care services, and working with colleagues to evaluate interventions. Working as part of a multidisciplinary team, community teams and Social Prescribers, you will be a key part of our patient support team.

The Senior Rehab Support Worker role will support other professionals in coordinating all key activity including access to services, advice and information, and ensuring health and care planning is timely, efficient and patient-centered.

Working for our organisation

Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• CSH Surrey
• Epsom and St Helier’s University Hospitals NHS Trust

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Detailed job description and main responsibilities

• Complete skilled screening assessment for clients referred to the service, prioritising in consultation with the wider Multi Disciplinary Team (MDT)
• Carry a delegated caseload of clients with a range of needs, within a defined clinical / technical area of expertise, and be responsible for their assessment and treatment. To analyse the results from this and enable the treatment plans to be adapted in consultation with the wider MDT
• Undertake skilled therapeutic technical rehabilitation using innovation, reporting client progress back to the wider MDT and making minor alterations to client treatment progress, receiving guidance from the registered staff when required including Physio, OT, nurses and medical team.
• Work independently in the implementation and evaluation of occupational therapy and physiotherapy interventions for clients within the specified clinical / technical area of competency and in a variety of settings.
• Provide effective feedback to the wider MDT, including changes in the patients’ condition and any relevant information appropriate to the patient care, utilising judgment and analytical skills as to the appropriate action to be taken within their delegated area of responsibility.
• Assist the MDT in evaluation of client intervention and rehabilitation progress using appropriate outcome measures and evaluation tools.
• Utilise skills to identify need for, fit and review specialist equipment and adaptations to promote independence, rehabilitation and mobility with patients,
• Provide planned therapeutic activities and to work alongside other staff utilising personal skills to provide excellent client care and deliver treatment programmes on a one to one basis or in groups.
• Complete risk assessment and continually evaluate risk throughout rehabilitation in relation to all aspects of safety regarding self, client and colleagues.

Please refer to the Job Description & Person Specification for more details.

Person specification

Education and Training

• Educated to NVQ 3 level or equivalent in a relevant subject i.e. Administration, IT or Health/ or Social Care or equivalent level of qualification or significant equivalent previous proven experience.
• Additional relevant training to diploma level or equivalent through short courses or experience
• Intermediate knowledge of IT systems, databases and software programmes such as Outlook, Word, Excel, PowerPoint.
• Knowledge and experience of AIS and EMIS.

Experience/ Knowledge

• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
• Experience of working within the NHS, social care or the voluntary sector.
• Knowledge of health and social care or the voluntary sector.

Skills

• Clear communicator with excellent verbal, writing, data entry and presentation skills; capable of constructing and delivering complex and clear information/ instructions to staff and service users.
• Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.

other

• UK full driving license and access to car with business insurance.
• Local knowledge of the area.