Senior Registration Technician

We Manage Jobs(WMJobs); West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local council authority in the West Midlands is seeking a compassionate individual to join their Bereavement Services team. You will lead a small team in delivering burial and cremation services, ensuring high standards of grounds maintenance and customer service. Relevant qualifications and experience in a similar environment are essential for this role, which offers a rewarding opportunity to support residents during significant life events.

Qualifications

• Hold a relevant level two vocational qualification for operational services.
• Achieved or willing to work towards Health and Safety Management training.
• Hold a provisional licence for operating required machinery.
• Experience in cemetery, crematoria, or grounds maintenance is required.

Responsibilities

• Lead a small team delivering burial and cremation services.
• Maintain grounds to a high standard and liaise with bereaved families.
• Operate large plant and machinery safely.
• Ensure accurate record keeping and security of council assets.
• Regular use of ICT applications for service delivery.

Skills

Customer service

Empathy

Team leadership

Grounds maintenance

ICT application usage

Education

Relevant level two vocational qualification

Tools

Large plant and machinery

Job description

Sandwell Registration Services are seeking to employ a suitable individual to be part of their award-winning Bereavement Services team.

Located in one of its crematoria or cemeteries, we are looking for a conscientious and empathetic individual, putting customer service at the centre of everything you do.

Key Responsibilities

• The successful applicant will lead a small team delivering services related to burial and/or cremation services and all associated tasks.
• You will have responsibility for grounds maintenance activities to a high standard as well as regular liaison with bereaved families.
• The ability to operate large plant and machinery.
• Record keeping.
• Security of council assets.
• The regular use of various ICT applications.

Qualifications

• You must hold a relevant level two vocational qualification, to enable delivery of all services operationally in relation to Registration Services.
• To have achieved or is willing to work towards relevant Health and Safety Management training.
• To hold a provisional licence in order to operate required machinery.
• Whilst personal development and training will be provided, experience in a cemetery, crematoria, grounds maintenance or other similar environment is required.

This is a great opportunity to join an award-winning team, providing services to the residents of Sandwell and beyond at key moments in their lives.

If you would like further information or to have an informal discussion about this vacancy, please contact Tessa Mitchell on 0121 569 6700 or at [e-mail].

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to [e-mail].

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs.

To find out more about our One Team Framework: Values and Behaviours, visit https://www.sandwell.gov.uk/WeAreSandwell/council/story.

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