Senior Reablement Worker

Wiltshire; Trowbridge; On-site; GBP 31,537 - 33,699; Full time

Job summary

Wiltshire Council is seeking a Senior Support Worker to monitor, support and supervise our Support Workers delivering high‑quality care at customers' homes. The role includes working on a rotating hybrid schedule, with office on-site part of the week and community-based activity for administration.

Salary ranges from £31,537 to £33,699 per annum plus a 10% unsocial hours uplift. NVQ Level 3 or equivalent experience is welcomed, with opportunities to pursue related qualifications.

Qualifications

• NVQ Level 3 or equivalent substantial experience in care settings is welcomed.
• Willingness to pursue relevant qualifications is encouraged.

Responsibilities

• Monitor, support and supervise Support Workers to deliver high‑quality home care services.
• Collaborate with occupational therapists to support reablement plans for customers at home.

Skills

Team supervision

Customer care

Communication skills

Education

NVQ Level 3 or equivalent

Job description

Salary:£31,537 - £33,699 per annum (plus 10% unsocial hours plussage)

Hours per week:37 hours

Interview date:To be confirmed after shortlisting

If you are passionate about helpingotherand eager to advance in thecareindustry, consider joining our team as aSeniorSupport Worker. We believe ingrowingtalent from within and offerour staffopportunitieslikeNVQ apprenticeships, providing you with a solid foundation for career progression.

Our Support Workers are the unsung heroes, providing crucialassistancetocustomersinthe comfort of theirhomes post-hospital discharge.Collaborating hand-in-hand with dedicated occupational therapists,weco-developpersonalised reablement plans,helping customers achieve their goals in the comfort of their homes.Operating on a rotating schedule, the team is available between 7 am to 10 pm, 365 days a year, ensuring continuous and dedicated support.

As aSeniorSupport Worker,you will monitor, support, and supervise our dedicated Support Workers, ensuring the delivery of the highest standard of services for ourvaluedcustomers.

We would like to welcome candidates with either an NVQ Level3or equivalent substantial experience in a related fieldto apply, and we also welcome those who showaninterested inpursuing a relevant qualification.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Lisa Fensome, Team Leader, at [e-mail]

Please note to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full-employment-history form and once completed please attach it to your application form.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.