Senior Quality Officer: Lead QA, Compliance & Training

Internetwork Expert; Hengoed; On-site; GBP 52,000 - 75,000; Full time

Job summary

Norgine is seeking a Quality Officer / Senior Quality Officer on a Fixed Term Contract to uphold high standards of quality assurance, regulatory compliance and continuous improvement across site operations. The Senior level includes leading shift activities and coaching QA colleagues.

The role covers QA/QC activities, QMS support, audits and regulatory inspections, with opportunities to drive KPI-based quality improvements and risk management across the manufacturing site.

Qualifications

• Experience in a QA/QC or regulated manufacturing environment.
• Solid understanding of GMP, quality systems and compliance requirements.
• Ability to analyse data, investigate issues and maintain accurate documentation.
• Strong organisational, planning and communication skills.
• Proactive approach to problem solving and continuous improvement.

Responsibilities

• Perform quality assurance activities and review quality-related documentation.
• Support the Quality Management System (QMS), ensuring procedures and records remain compliant.
• Conduct quality investigations, testing reviews and compliance activities.
• Analyse quality data and identify trends, risks and improvement opportunities.
• Support internal and external audits and inspection readiness.
• Ensure compliance with GMP, regulatory requirements and site procedures.
• Contribute to continuous improvement, change management and quality initiatives.
• Lead shift-based quality activities (Senior Quality Officer).
• Provide technical guidance, coaching and on-the-job training for QA colleagues.
• Support audit management, supplier quality activities and regulatory inspections.
• Review and approve quality documentation, validation records and compliance reports.
• Drive quality performance through KPI monitoring, trend analysis and risk management.

Skills

Quality Assurance

Quality Control

GMP knowledge

Data analysis

Documentation

Communication

Problem solving

Education

Bachelor's or higher in science/engineering

Job description

Norgine is seeking a Quality Officer / Senior Quality Officer on a Fixed Term Contract to uphold high standards of quality assurance, regulatory compliance and continuous improvement across site operations. The Senior level includes leading shift activities and coaching QA colleagues.

The role covers QA/QC activities, QMS support, audits and regulatory inspections, with opportunities to drive KPI-based quality improvements and risk management across the manufacturing site.