Senior Quality Manager

James Fisher and Sons plc; Cairdhillock; Remote; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Early finish on Fridays

Private Medical Insurance

Life Assurance

Cycle to work scheme

Company Pension

Job summary

James Fisher and Sons plc in Aberdeen (Westhill) invites a Senior Quality Manager to lead the Quality Function, drive culture of quality, ensure QMS governance and embed best practice across sites. You will manage quality strategy, supplier performance and corrective actions throughout the product lifecycle.

The role requires a recognised quality management qualification and experience with ISO 9001 and AQAP, plus Lead Auditor capabilities and strong communication to influence across groups and

Qualifications

• Qualification in Quality Management, QA or related discipline required.
• Experience leading quality teams in engineering or manufacturing.
• Knowledge of ISO 9001, AQAP and certification standards.

Responsibilities

• Lead and develop the Quality team to support objectives and strategy.
• Drive continual improvement of the Quality Management System.
• Ensure compliance with ISO 9001, AQAP and certification standards.
• Collaborate with leaders to implement quality governance across sites.
• Embed robust quality planning, inspection and traceability in lifecycle.
• Monitor supplier quality and drive supplier improvement activities.
• Oversee non-conformance, corrective actions and root-cause analysis.
• Act as senior quality representative for customers and auditors.

Skills

Quality leadership

ISO 9001

AQAP

Lead Auditor

Root cause analysis

Supplier quality

Configuration control

Traceability

Quality communication

Education

Quality management qualification

Job description

About the Role

Senior Quality Manager

Westhill, Aberdeen
Full-time, Permanent

Please note that this role requires security checks.

The Role:

The Senior Quality Manager leads JFD’s Quality Function, driving a culture of quality, compliance and continuous improvement across the business. Responsible for the Quality Management System and quality strategy, they provide governance and assurance across all product lines, ensuring customer, contractual and regulatory requirements are consistently met while embedding best practice across all sites.

What you'll be doing:

• Lead, manage and develop the Quality team, setting priorities, allocating resources and building capability to support business objectives and the Quality strategy.
• Drive the effectiveness and continual improvement of the Quality Management System, ensuring compliance with ISO 9001, AQAP requirements and applicable certification standards.
• Partner with business leaders and Group stakeholders to develop, implement and improve quality systems, processes and governance across the organisation.
• Ensure robust quality planning, inspection, testing and acceptance activities are embedded throughout the product lifecycle, with appropriate traceability, configuration control and objective quality evidence.
• Work with Supply Chain and Engineering to communicate quality requirements, monitor supplier performance and drive effective supplier improvement activities.
• Monitor quality performance, customer feedback and Cost of Poor Quality metrics, identifying trends and leading continuous improvement initiatives.
• Oversee non-conformance, concession and corrective action processes, supporting teams to identify root causes and implement sustainable solutions.
• Act as the senior quality representative for customers, auditors and assurance bodies, providing expert guidance.

What we're looking for:

• A recognised qualification in Quality Management, Quality Assurance or a related discipline, with significant quality leadership experience in an engineering or manufacturing environment.
• Strong understanding of manufacturing, inspection, testing, product acceptance and release, with the ability to interpret engineering drawings, technical specifications and quality requirements.
• Proven experience maintaining and improving ISO 9001-certified Quality Management Systems, with knowledge of AQAP 2110 and AQAP 2210 requirements.
• Lead Auditor qualification or equivalent audit experience, with a track record of managing audits and engaging with customers, suppliers and certification bodies.
• Demonstrable experience in root cause analysis, non-conformance management, supplier quality, concessions, traceability, configuration control and verifying corrective-action effectiveness.
• Excellent communication and influencing skills, with experience using quality data and continuous improvement methods to drive performance. Experience within defence, diving or other safety-critical industries, along with CQI membership, Chartered Quality Professional status, engineering qualifications or MOD customer assurance experience, would be advantageous.

Why join us?

• Early finish on Fridays
• Competitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.)
• Clear pathways for career development and organisational visibility
• Inclusive and supportive culture that values individual contributions
• Meaningful work with impact across safety, innovation, and global operations

About Us:

James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration.

Visit our website at: Home | James Fisher and Sons plc
For more information about our values and behaviours, follow the link: About us | James Fisher and Sons plc

James Fisher Defence (JFD), part of the James Fisher Group, is a global leader in underwater capability, delivering cutting-edge diving, submarine rescue, and hyperbaric solutions to both commercial and defence markets. Operating worldwide, JFD is the foremost provider of submarine rescue services and a trusted name in submarine escape training. We’re also at the forefront of hyperbaric rescue innovation and a leading supplier of advanced diving equipment and saturation systems across the industry. Explore more about JFD

At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are proud to be a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce.

To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida. You can learn more about our approach by visiting our company page: James Fisher and Sons diversity, inclusion, culture - VERCIDA