Senior QA Officer

Staffline; East Kilbride; On-site; GBP 40,000 - 52,000; Full time

Job summary

Brightwork invites applications for a Senior QA Officer position based in South Lanarkshire. The role leads the QA function to ensure products and processes meet the highest quality and compliance standards, collaborating with cross‑functional teams to drive improvements and maintain GMP compliance across the site.

You will oversee key QA activities, support investigations and change controls, and contribute to training and audit readiness.

Qualifications

• HND, Degree or equivalent qualification in a scientific or technical discipline, or relevant industry experience.

Responsibilities

• Lead and support the QA team with coaching and day‑to‑day guidance.
• Ensure quality activities meet GMP, compliance and business requirements.
• Review batch documentation and support product release activities.
• Oversee investigations, deviations, CAPAs and change controls.
• Monitor quality performance and drive continuous improvement.
• Manage customer and product quality complaints and investigations.
• Deliver QA and QMS training to promote quality standards.
• Maintain audit and inspection readiness for regulatory and customer audits.
• Collaborate with Production, QC and other departments to maintain product quality.

Skills

QA leadership

GMP compliance

CAPA management

QMS training

Audits and inspections

Cross-functional collaboration

Education

HND/ Degree in a scientific or technical discipline

Job description

Senior QA Officer

Brightwork have an excellent opportunity for an experienced Quality Assurance professional to join our client, a global manufacturing company based in South Lanarkshire.

This role will see you take on a leading position within the Quality Assurance function, ensuring products and processes meet the highest quality and compliance standards. Working closely with cross-functional teams, you'll oversee key quality activities, support continuous improvement initiatives, and play a vital role in maintaining GMP compliance across the site.

Key responsibilities include:

• Lead and support the QA team, providing coaching, training and day‑to‑day guidance.
• Ensure quality activities are completed in line with GMP, compliance and business requirements.
• Review batch documentation and support product release activities.
• Oversee investigations, deviations, CAPAs and change controls, ensuring issues are resolved effectively.
• Monitor quality performance and drive continuous improvement initiatives.
• Manage customer and product quality complaints, ensuring thorough investigation and resolution.
• Deliver QA and QMS training to promote quality standards and best practices.
• Maintain audit and inspection readiness, supporting regulatory and customer audits.
• Work closely with Production, QC and other departments to maintain product quality and compliance.

Qualifications/Experience:

• HND, Degree or equivalent qualification in a scientific or technical discipline, or relevant industry experience.