Senior QA Analyst - RuneScape: Dragonwilds

Jagex; Cambridge; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Healthcare

Discretionary annual performance bonus

Minimum 6% Pension contributions

Life Insurance

Enhanced family leave

Flexible working hours

25 days annual leave

Job summary

Jagex, the RuneScape Company, is hiring a Senior QA Analyst to own testing for a complex open-world multiplayer game built with UE5. You will shape test strategies, mentor the QA team, and drive quality across development, Live Operations, and localisation.

A flexible-remote hybrid approach is offered with onsite attendance required in Cambridge as needed. You’ll work across cross-functional teams to ensure stability, performance, and balance in live-service gameplay, applying telemetry,

Qualifications

• Proven experience managing QA for multiplayer or live-service products.
• Hands-on expertise in networking, replication, persistence, matchmaking, and server performance testing.
• Experience identifying risks via telemetry, defect trends and exploit analysis.
• Ability to define risk-based test strategies in live-service environments.

Responsibilities

• Own the testing strategy for RuneScape: Dragonwilds’ complex systems to ensure stable player experience.
• Define and evolve test strategies using Unreal Engine 5, automation, telemetry, and profiling tools.
• Act as SME across QA and gameplay domains, surface risks before they impact players.
• Mentor QA team members and drive quality process improvements across the organisation.
• Collaborate across development, design, Live Operations, Localisation, and Submission teams.

Skills

QA for multiplayer

Networking

Replication

Persistence

Matchmaking

Server performance testing

Tools

JIRA

Xray

TestRail

Job description

Location: Cambridge, UK

– This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required.

Are you an experienced QA professional with a passion for multiplayer games and the expertise to ensure quality across complex, interconnected systems at scale?

As a Senior QA Analyst, you’ll take ownership of the testing process for our open-world survival game built in UE5. From base building to combat, progression, persistence, and survival mechanics, you’ll be instrumental in ensuring the stability, performance, balance, and quality that players expect from a living and evolving world.

Working closely with multiple internal teams, you’ll shape our test strategies and drive quality ownership throughout the product. As a senior member of the QA team, you’ll mentor others, lead on process improvement, and help define what great looks like for live-service multiplayer game development.

What you’ll be doing:

• Own the testing strategy for RuneScape: Dragonwilds’ complex systems, ensuring every system delivers a fair, stable experience for players.
• Define and evolve test strategies leveraging Unreal Engine 5, automation, telemetry, and profiling tools, driving quality at a level that matches the ambition of the game.
• Act as a Subject Matter Expert across QA and gameplay domains, using player telemetry, defect trends, and exploit analysis to proactively surface risks before they impact players.
• Mentor and develop members of the QA team, raising the bar for multiplayer and live-service testing practice across the organisation.
• Partner across disciplines, from development and design to Live Operations, Localisation, and Submission, ensuring quality ownership and risk communication runs through every stage of development.

What we’re looking for:

• Proven experience managing QA for multiplayer or live-service products, with hands‑on expertise in networking, replication, persistence, matchmaking, and server performance testing.
• Strong understanding of open-world and multiplayer testing challenges, including streaming, AI interactions, server stability, desynchronisation, and save/load systems.
• Demonstrated ability to define and drive risk‑based test strategies in a live-service environment, collaborating across cross‑functional development teams.
• Experience testing compatibility, certification, and performance testing.
• In‑depth knowledge of QA tooling (e.g. JIRA, Xray, TestRail) and familiarity with specialist debugging, profiling, or network analysis tools.
• Proven experience mentoring QA team members and contributing to the improvement of quality processes across a development organisation.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Discretionary annual performance bonus.
• Minimum 6% Pension contributions.
• Life Insurance.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Right to Work Statement

This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship for this position, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship.

About Jagex: The RuneScape Company

We are Jagex: The RuneScape Company. Home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player‑led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.

Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions and values. We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences that inspire our communities.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.

Join us. The next era of RuneScape and the next chapter of Jagex: The RuneScape Company starts now.

Inclusion & Accessibility Statement

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.