Senior Public Relations and External Communications Manager

Insights Learning & Development Ltd; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global learning and development organization is seeking a Senior Public Relations and External Communications Manager to amplify its global voice and reputation. This remote position involves designing and delivering high-impact communications strategies, managing media engagements, and strengthening brand narratives. The ideal candidate will blend strategic leadership with hands-on delivery, possessing substantial media experience and a collaborative approach. The organization values diversity, inclusion, and the transformative potential of self-awareness.

Qualifications

• Experience leading external communications and PR strategies in complex organisations.
• Talent for storytelling and brand narrative.
• Significant experience in UK and international media.
• Calm under pressure with sound judgment.
• Commercial awareness linking communications to growth and reputation.

Responsibilities

• Create and implement external communications and PR strategy.
• Build visibility through media engagement and awards.
• Lead crisis communications confidently.
• Measure impact using data and insights.

Skills

External communications leadership

Media engagement

Brand narrative and storytelling

Strategic leadership

Crisis communications

Commercial awareness

Collaboration

Job description

Senior Public Relations and External Communications Manager

• Full-time
• Employment Basis: Permanent Full Time
• Office Status: Remote

At Insights, we believe in the power of self-awareness to unlock potential and create positive change. We’re looking for a Senior Public Relations & External Communications Manager to help us amplify our voice globally and strengthen our reputation as a trusted leader in learning and development and a catalyst for organisational transformation.

Reporting to the Head of Brand, you’ll design and deliver an imaginative external communications strategy that further positions Insights as a leading global brand. Building on our global reputation and market position, this role is central in raising awareness, demonstrating and evidencing impact and building long‑term trust. This is a role for someone who combines strategic thinking with hands‑on delivery – driving and executing high‑impact external communications, including proactive UK and international press and media engagement and thought‑leadership platforms that shift perception and influence the market.

Insights is a global learning and development organisation dedicated to helping people understand themselves and others, so they can work better together. Our purpose is simple: to create a world where people truly understand each other, and are inspired to make a positive difference. Through our innovative tools and solutions, we empower individuals and organizations to unlock potential, build stronger teams, and lead with confidence. At Insights, you’ll join a diverse, inclusive community that values curiosity, creativity, and growth—where your ideas matter and your impact is real.

What You’ll Do

• Create and implement an external communications and PR strategy aligned with our goals and values.
• Build visibility and credibility through media engagement, awards programs, and thought‑leadership initiatives.
• Develop strong relationships with journalists, analysts, and influencers to amplify our reach.
• Lead reputational risk and crisis communications with confidence and care.
• Identify and oversee the delivery of new platforms and opportunities—from podcasts to global events, to recognition and awards to share our story widely.
• Work closely with Brand, Marketing, and Sales teams to ensure our messaging is consistent and inclusive.
• Use data and insights to measure impact and continuously improve performance.

What You’ll Bring

• Experience leading external communications and PR strategies in global or complex organisations working with senior leaders.
• Talent for brand narrative and storytelling – turning ideas into messages that connect with diverse audiences aligned to our brand strategy.
• Strategic leadership combined with a willingness to roll up your sleeves and deliver.
• Significant UK and international earned media experience, with established Tier‑1 networks and demonstrable proactive press engagement and secured coverage.
• Commercial awareness, able to link communications activity to reputation, growth and credibility.
• Experience championing external recognition, including awards and industry profiles.
• Calm and clear under pressure, with sound judgment in managing reputational challenges.
• A collaborative approach that values different perspectives and builds trust across teams.

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co‑create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.